Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

xperia sony ericson / wi-fi and wrong info

United Arab Emirates
5
hi,
I would like to complain to my newly bought xperia sony ericson where i bought for 3500 at cellucom reef mall branch 2 weeks ago.

The Major issue - and this is a big deal for me - is that the X1 will not connect to WiFi and maintain the connection reliably.

On my home network, I'm using a DD-WRT Cable Wireless router which my old N95 used to connect to without any problems at all. The X1 can 'see' the network, but using the same settings (WEP key) it connects for 2 seconds then disconnects immediately. At that point, the home network says ' Unavailble' on the X1. I should point out that the Router is only around 20 feet directly from the X1 (no walls or floors)

I've also tried the same thing at the local Coffee shop which has free wifi - my N95 used to connect from 100 metres away - but the X1 just refuses to connect.

The final most frustrating thing - is they told us that it has a 4 GB built in memory which only found more than 500 mb, i think they not given us a proper info about the phone.

Please help - I bought this phone so that I would not have to lug a laptop around on my business trips. But the WiFi disfunctionality is driving me insane.

please help us what can we do about this thing. we complain to ericson rep but they just keep us waiting to make the days gone so we cannot swap it back to them


louie dubai
0

Post your comment

Submit
Sony Corporation Logo Sony Corporation
Customer Care Service
Overall Satisfaction Rating

613 Reviews
1-7-1 Konan
Minato-ku
NY
Japan - 108-0075
+81 367 482 111
View Full Information
     

Reply to

close
Send