PDA Plaza

Same complain as most others. I ordered a phone on deal, paid through etransfer, expecting to receive in 15-25 work days. After this time passed and upon enquiring by email, they (Howard) responded that manufacturer is not sending this model, and they offered to ship a lower priced variant, which I declined. I waited for another week, but they never updated. Then I asked if a lesser memory variant was available for shipping and they said yes and I took that offer with an agreement of refund of price difference. After few days upon asking for update they said they will ship a different color than what I asked for. At this point I sensed something fishy so decided to cancel order. They agreed to refund within 5 days. After this time passed and upon my following up, they gave an excuse that their interac limit reached so they would refund following month, after few days. Again after following up they kept pushing out the refund date. It's over 2 months and till date there's no refund and I'm having to resort to posting this complaint, lest they resolve this conflict. I'm not letting go of my money so easily.

They're never elaborate in their communication and leave things ambiguous. They have a standard template of response which makes it sound nice, but its useless. They never keep their words on shipping or refund days. Always have some lame excuses. Quite a torturous and frustrating experience. This company makes money by lending other people's money, earning interest. Hence they delay as long as possible. Call it scamming, stealing, money laundering. Wonder how they're still not arrested by the law enforcement.

"I placed an order with PDA Plaza on March 11th, excited to receive my new phone. Unfortunately, my experience with PDA Plaza has been less than satisfactory due to several issues that arose during the process.The first red flag was the constant delays in shipping. Initially, the delivery was scheduled between the 21st to 25th, but it was later pushed back to the 26th to 28th, then to the 3rd, and now it's expected to ship on the 9th. These repeated delays not only disrupted my plans but also caused frustration and inconvenience.In an attempt to compensate for the delays, PDA Plaza offered me a 50% extended warranty as a gesture of goodwill. While I appreciated the offer, the promised refund for the extended warranty never materialized. This lack of follow-through on their part was disappointing and added to my growing dissatisfaction.Throughout this ordeal, I communicated with PDA Plaza's customer service team multiple times. While they were responsive and kept me informed about the order status, they were unable to provide a satisfactory resolution to the core issues of delayed shipment and unfulfilled promises.As a customer, I expect reliability and transparency from the companies I choose to do business with. Unfortunately, my experience with PDA Plaza fell short of these expectations. The ongoing delays and unfulfilled promises have left me questioning their reliability and commitment to customer satisfaction.Moving forward, I am considering canceling my order if it is not shipped by the promised date. Additionally, I am exploring options to seek legal assistance or advice to address these unresolved issues with PDA Plaza.In conclusion, while PDA Plaza's customer service was responsive, the overall experience has been marred by consistent delays and unfulfilled promises. As a consumer, I hope that companies like PDA Plaza prioritize customer satisfaction and take proactive steps to address issues promptly."

Ill keep it short. Got a global phone, shipping took 35 days to arrive (and cost shipping lol). Phone was great, later found the phone much cheaper on other sites, oh well already have the phone. I had an issue with the screen, the film under the screen damaged, and contacted them probably 25 different times. All to be replied back to anywhere from 2 - 9 days each reply. Also asked me to repeat the issues i had every other email, wasting my time and trying to ignore my issue and not deal with me. Horrible service, pathetic. Finally they would agree to help fix my screen under the phones actual warranty, and wanted me to ship the damn phone to china! Shipped, took 2 months with out a phone, only to be returned with absolutely nothing fixed. I was gonna buy a replacement (with no discount or compensation) from there until i found the same phone $300 cheaper elsewhere (wirelessplace - with free 2 day shipping). Not professional. Any negative review you will see instead of owning up as a company they actually argue on the internet with disgruntled customers, as if 15 year olds are running this business.

I ordered a phone well over a year ago. Through no fault of theirs, it it's delivery is still delayed. However, in April of this year, I requested a refund. They said "no problem, it will take 10 business days". 69 days later (and counting) I am still waiting. I have contacted then a half adozen times since then and they always respond "it will be processed tomorrow" and then I don't hear from them again until I contact them again. They're clearly stringing me along and avoiding the issue. I don't trust them as a legitimate business.

So, I decided to give PDA Plaza a try and ordered a phone from their website. I was hoping to find a new go-to site for all my phone shopping needs. Back in the day, I used to write reviews for cell phones and now I'm an avid collector of them.

However, my experience with PDA Plaza has been less than satisfactory. I've been waiting for my phone for over two months now, even though the site stated a delivery time of 15-25 business days when I made the purchase. To make matters worse, the same product is now listed on their site with an estimated delivery time of 5-10 business days.

I'm willing to change my rating if I receive the phone soon and it's in brand new condition, but if not, I'll have to cancel the order and contact my credit card company and Paybright to let them know what's going on. Needless to say, I'm not a happy customer right now.

My nephew was really excited to order a new Smartphone from PDA Plaza on January 9th, 2023. He paid the full fee and eagerly waited for his new device to arrive. However, after more than two weeks had passed and he still hadn't received any shipping confirmation, he started to get worried. He reached out to PDA's customer service team to inquire about the status of his order.

Unfortunately, he didn't receive a response for several days. When he finally did hear back from Milan, he was informed that his order had been cancelled. While my nephew was disappointed, he understood that sometimes things don't work out and was grateful to have received a prompt response.

However, when he checked his bank account, he noticed that the refund had not yet been processed. He reached out to PDA's customer service team again, and was told that the refund might take up to five business days to process, as stated in PDA's Terms of Use 3.9.

Days turned into weeks, and weeks turned into months. Despite my nephew's repeated attempts to contact customer service and inquire about the status of his refund, he still had not received his money back as of April 3rd, 2023. Milan always promised that the refund would be done the next business day, but it never was.

It's frustrating to see a company not follow through on its promises. While PDA's prices may be attractive, I would strongly advise anyone considering placing an order with them to think twice. My nephew's experience has left a bad taste in our mouths, and we won't be doing business with PDA Plaza again.

I had a really bad experience with PDA Plaza. I ordered a phone from their website on February 20, 2022, and it's been more than two months now and I still haven't received it. I decided to cancel my order on April 21, and they confirmed that they would refund my money within 10 business days. However, after waiting for 30 days, I still didn't receive my refund.

I sent them an email to inquire about the refund, and they replied that they had trouble with the e-transfer transaction. They asked for my PayPal account on May 20th, and they promised to refund my money on the next business day. However, on May 25th, I called them to follow up, and they said that I would receive my refund by May 27th. Unfortunately, nothing happened, and I still haven't received my money.

I have been trying to contact them through emails and phone calls, but they are not responding. I am really frustrated and tired of their lies. I even talked to my local police today, and I am considering taking legal action against them.

In my opinion, PDA Plaza is a dishonest company that should be held accountable for their actions. They are not trustworthy, and I would not recommend anyone to do business with them. I want my full refund plus interest back, and I will not stop until I get it.

This PDA Plaza website has a pretty shady business if you ask me. My brother had ordered a Rog phone from them like almost a month ago and till now he is still waiting for it even though they told him it was going to be delivered by the end of 2020. It's now almost mid-January and there is no delivery yet. I mean, what kind of business is this that cannot even keep up with their own promises?

We kept asking about the status of the order but all we were told was that they were not sure if it was in stock and we had to keep waiting. It's really frustrating when you are waiting for something that is not coming and the only thing you can do is just wait and hope that it eventually happens.

After almost two months of waiting and getting no concrete answers regarding the order, my brother decided to just cancel the order and get his refund. But even that was a headache. The company kept telling him they didn't have enough limit to refund the whole amount at once, like seriously? You can't even refund your customers without limitations?

After repeatedly emailing and asking for updates, my brother finally got $800 refunded in two batches in just one month. But the remaining $1200 is still pending and it's been four days now without any response from PDA Plaza. It's like they are such a bad business who can't even complete orders, keep you hanging and then can't even refund your money in one go, or even in batches like they promised.

Overall, I would not recommend this PDA Plaza to anyone. Their service is just too poor and slow.

I recently made a purchase from PDA Plaza on February 22, 2022. Unfortunately, my order was taking longer than expected to arrive, so I decided to cancel it. The customer service representative informed me that it would take 10 business days to receive my refund. However, after waiting for the specified time, I still had not received my refund.

I noticed that the phone I had ordered was now on sale, so I reached out to PDA Plaza to see if they could keep my order and refund me the difference. To my relief, they agreed to do so, but informed me that it would take an additional 15 business days to receive my order.

After a few weeks had passed, I found myself in a difficult financial situation and decided to cancel my order once again. This time, the customer service representative informed me that it would take another 10 business days to receive my refund.

It is now the end of April, and I have yet to receive my refund. I have tried to contact PDA Plaza multiple times via email, but have not received a response. I am extremely frustrated and disappointed with their lack of communication and follow-through.

In my opinion, PDA Plaza is not a trustworthy company. I feel as though I have been scammed and robbed of my hard-earned money. I believe that the owner, Constantine, is a con artist and a thief who should be held accountable for his actions.

I am determined to get my $2000 back and will not stop until I receive it. I urge anyone considering making a purchase from PDA Plaza to think twice before doing so.

So, I ordered the Xiaomi 12S Ultra from PDA Plaza on October 5th, 2022. I paid for it with interac and was told it would arrive by a certain date. However, it didn't arrive until November 23rd, which was a whole month after the expected arrival date. I had told them that I needed the phone before that date because I was going to be on the road, but unfortunately, that didn't happen.

During the waiting period, Milan, one of the agents, kept in touch with me and gave me the usual reasons for the delay, such as supply issues and transportation delays. Finally, when the phone arrived, it was not configured in English, which was a big problem for me. I had no choice but to send it back, which I did promptly on November 24th.

Even though they assured me that I would get a refund, I still haven't received it as of January 12th, 2023. At first, they said it was because of their daily limit, and then they went silent for two weeks without responding to my emails. Later, I received an email from Constantin and Milan (I'm not sure if those are their real names) saying that the refund would be made in 24 hours. However, it's now been 45 days, and I still haven't seen any refund amount.

At this point, I have no choice but to pursue legal options. If you're thinking about doing business with PDA Plaza, I would suggest that you reconsider.

I recently had an experience with PDA Plaza and it was not a good one. I ordered some electronics from them on the 19th of last month and was told that it would take 15 to 25 days for delivery. I was hoping to get it sooner, so I emailed them to see if they could rush it. They responded saying that it would go out on a certain date, but that date came and went and I still hadn't received anything.

I had to rearrange my vacation plans because of this and it was really frustrating. They promised me again that it would be shipped and even created a shipment with tracking, but it's been over a month and I still haven't received anything. Their last email said that it would be shipped tomorrow, but I'm not holding my breath.

I live in British Columbia and they are located in Montreal, so I understand that it may take some time for the package to get to me, but it's been over a month and I'm starting to lose hope. I checked the tracking information and nothing was moving because they didn't actually ship it.

I know that PDA Plaza is cheap, but if you can't actually get the products, then what's the point? I would rather pay a few hundred dollars more at another store and not have to deal with the stress and frustration of waiting for something that may never come. I would advise anyone to stay away from this company and save yourself the unnecessary stress.

I had high hopes when I ordered a phone from PDA Plaza back in January. I was excited to receive my new device within 25-30 working days, but unfortunately, that was not the case. After waiting for the said time frame, I sent multiple emails to the company for an update on my order. They always replied with excuses about shipping problems due to various reasons.

After two and a half months of waiting and still no progress, I decided to cancel my order. The company agreed to refund me in full, but unfortunately, they were unable to send the full amount back due to "limitations" in sending money. The total price of my order was 2,600 CAD, and they only sent me my initial refund amounting to 1,000 CAD after two weeks of back and forth emails.

To my dismay, it took them a whole month to send the other 1,000 CAD, and up until now, I am still emailing them about the remaining 600 CAD. They always say that they will look into it, but I have yet to receive the full refund.

If you are considering buying from PDA Plaza, I suggest you look for a more reputable store. If you are dead set on buying from them, please use PayPal instead of Interac. This will ensure that you have a backup option to get your money back in case something goes wrong, which is likely to happen.

Overall, my experience with PDA Plaza was disappointing, and I would not recommend them to anyone. Their customer service was lacking, and their refund process was a nightmare. Save yourself the trouble and find a better store to purchase from.

I recently had an experience with PDA Plaza and unfortunately, it wasn't a positive one. I placed an order for a phone on December 29th, and was informed that it would take some time to ship. However, before that date, my current phone stopped working and I needed a replacement urgently.

I reached out to PDA Plaza to request a cancellation of my order and was pleased to receive a response from Milan, who was very accommodating. He informed me that his boss had approved the cancellation and that it would take up to 7-10 business days for the refund to be processed. I was disappointed that I wouldn't be receiving the phone I had ordered, but I understood that these things happen.

However, 11 days later, I still hadn't received my refund and my order status hadn't changed. I decided to contact PDA Plaza to inquire about the delay and was told by Milan that the refund would be processed "tomorrow." Unfortunately, that day came and went, and there was still no refund. I sent another email to follow up and requested a transaction ID, but I haven't received a response yet.

I have to say that I'm not impressed with PDA Plaza's customer service. While they were very prompt in taking my payment, they seem to be dragging their feet when it comes to refunding me. I would caution others to avoid this company, especially if you need a product quickly or if you're concerned about getting a refund.

EDIT: I should note that shortly after posting this review, my order was cancelled and I received an Interac e-transfer for the full amount. I'm not sure why PDA Plaza has a 7-10 day refund policy when they're able to process refunds quickly, but I'm glad that I received my money back.

I was really bummed out when I found out that PDA Plaza couldn't fulfill my order for the Asus Rog 5 after waiting for three whole weeks. They had to cancel it because they said they didn't have the phone in stock. It was such a disappointment because I was really looking forward to getting my hands on that phone. But still, it's good that they let me know so I didn't keep waiting for nothing. I just hope they get more stock soon so I can try ordering again. Other than that, their website is pretty easy to navigate and they have a lot of other cool gadgets to check out. Overall, I would give PDA Plaza a decent rating and suggest others to check them out too.

So, I stumbled upon PDA Plaza (pdaplaza.ca) and decided to order from them. The website looks legit and they have a pretty decent selection of items. But let me tell you, if they say 15-25 business days for shipping, just go ahead and double that time frame. My order took over 2 months to arrive and I was getting antsy.

But, to their credit, the item did eventually arrive and it was exactly what I ordered. So, if you're not in a rush and are willing to wait a bit, PDA Plaza may be a good option for you. The prices are decent and the products seem to be good quality.

However, the customer service could use a bit of work. I had a question about my order and had to reach out multiple times before getting a response. And when I did finally get a response, it wasn't the most helpful.

All in all, if you're willing to be patient and don't need immediate customer service, PDA Plaza is worth checking out. Just don't expect your order to arrive as quickly as they say it will.

yet.
So disappointed in PDA Plaza!
I thought I was getting a good deal but turned out they just sold me a problem.
Do yourself a favor and avoid this place. They don't care about customer satisfaction whatsoever.
It's been weeks and still haven't received my refund.

I brought an Asus rog 5 ultimate from PDA Plaza and I was pretty excited to receive it. I was so happy when I reached the last step involving payment. I decided to pay the entire amount via email e transfer, figuring it would be more convenient. However, I wasn't expecting what came next...

After waiting for about 1.5 months I got an email from them saying that they still need some more time to ship the phone. That was obvious news for me 'cause I was expecting to receive it on the 2nd or 3rd day after I had placed the order. At this point, I got a bit frustrated because I had already waited for more than enough time, but I thought I will wait a little longer.

However, after some more weeks, I couldn't wait any longer and so I contacted them again to ask for a refund. It was my only option as I couldn't wait any longer. You won't believe what they said...They said they will have to return my $2000 in $400 installments every week due to some interact limit. At first, I didn't know what to think, but I accepted their response.

It's already been three weeks since then and I have only received $400. Yes, you read that correctly...I got only $400 back after begging them. As you might imagine, I am not happy about this situation. I already regret buying anything from them and I wouldn't recommend anyone else to do the same.

If you are considering buying from PDA Plaza, please take my advice and think twice. Don't make the same mistake I did because it could lead you to a consumer court.

So, I gotta tell ya, I ain't too happy about my experience with PDA Plaza. I was really lookin' forward to gettin' my hands on that new phone, but it ain't come yet and it's already past the deadline they gave me. I talked to a dude named Alex who said they got 25 days to send it, but that was back on November 2nd, and now it's the 27th! Ain't heard nothin' from them since. Makes me wonder if this is even a real company or just some kinda scam.

I wouldn't recommend this company to nobody. Their service is piss-poor, especially for an online business. I mean, if you're buyin' a phone, you expect to have it in your hands within a week, not waitin' around for months on end. I gotta give 'em one point for bein' a cell company at least, but they ain't earned nothin' beyond that. And as for their non-existent customer support, that's just way too much to put up with.

So, y'all listen to me and save yourself the headaches - steer clear of PDA Plaza.

PDA Plaza, or pdaplaza.ca, is a business that has left me with negative experiences. The customer service has been very unsatisfactory as the people who answered the phone claim that they don't have access to my business. This is frustrating! I was promised that my order had already been delivered, but the truth is that they only created a shipping label from Canada Post online to prove that it had shipped. However, days have passed, and there has been no movement on the tracking. This leads me to believe that something is amiss.

I tried to email them, but to no avail. I'm tired of dealing with them and feel that they are a shady business. They promised something that they didn't deliver on, and now I'm left with no options but to try and cancel my order. The business is not 100% trustworthy, so I still have doubts about whether I will receive my order or not.

It's unfortunate when businesses provide poor customer service because it makes people feel neglected and unimportant. I'm just an ordinary person who wanted to purchase a product, and instead, I'm left feeling frustrated and let down. The lack of professionalism and care in this business is disheartening.

In conclusion, I can't recommend PDA Plaza to anyone. If you're thinking of making a purchase from them, think again. Don't be fooled by their promises, and always make sure that you do your research before making a purchase. Because with businesses like PDA Plaza, you never know what you'll get.