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www.vividseats.com / No tickets, because the link was fake

1 United States Review updated:

Avoid the company www.vividseats.com at all costs. I purchased two tickets for my daughter and her friend for the concert. I immediately received the email with the link, and the seller informed me that I could download the tickets from the next day. I tried to open the link on the next day, but it didn’t work. I was shocked and sent couple of emails to the owner, but they were ignored of course. Awful website.

To
Jul 15, 2015
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Comments

  • To
      15th of Jul, 2015
    0 Votes

    So did you contact the company through normal customer service means? I have a tough time believing that emailing the CEO was the best course of action. This feels like something that could very easily be remedied for you: http://www.vividseats.com/contact.html

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