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www.vividseats.com / No tickets, because the link was fake

Posted: Jul 15, 2015 by   User 
Complaint Rating:  0 % with 1 votes
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Contact information:
United States
Avoid the company www.vividseats.com at all costs. I purchased two tickets for my daughter and her friend for the concert. I immediately received the email with the link, and the seller informed me that I could download the tickets from the next day. I tried to open the link on the next day, but it didn’t work. I was shocked and sent couple of emails to the owner, but they were ignored of course. Awful website.
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category Products & Services


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D  15th of Jul, 2015 by  User  Agree Disagree 0 Votes
So did you contact the company through normal customer service means? I have a tough time believing that emailing the CEO was the best course of action. This feels like something that could very easily be remedied for you: http://www.vividseats.com/contact.html

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