Woolworths Australia / online order

I tried online shopping (need the shopping the next day). It refused to take my credit card. The message I got was: "We have received a decline message from the bank for your debit/credit card payment, please try again or contact your bank." I tried several times and contacted my bank, and from their side everything was okay. So I contacted customer service. By the time everything was "sorted" and they were about to process the order for me it was way past 11pm. But even though the mistake was from your side they would not put the order through for the next day. I'm sick with a baby and a toddler at home. The one time I need to use your service it's completely useless and I've wasted my time and sleep!!!

Jun 05, 2018

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