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Wish

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1.1 24 Reviews 4310 Complaints
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Wish Complaints Page 137 of 216

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N
10:22 am EDT

Wish false advertising

Order # : 5ac032520740faab77a93c
1st Item : Advertised as a mobile phone/Actually just a USB cable
2nd Item: Advertised as a mobile phone/Actually just a USB cable
3rd Item : Advertised as a mobile phone/Actually just a phone case

Order # : 59f35648381bb1440b6224ad

I purchased these items which were advertised as mobile phones but they are actually just accessories. All the photos in the advert are of the phone and not a mention of a cable or case.

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Tina Downes
Whanganui, NZ
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Apr 09, 2018 12:19 am EDT

false advertising on phones and lappys and tablets...when i ordered it said package content was what i was buying...i paid, then next day the package content had changed to ...cable...or skin...or pen...WTF ? FRAUDSTERS !

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Z
3:38 am EDT

Wish not save bank account

Dear Sir,

I would like to bring your kind attention on issue that i have seen today, i am really worried to see my bank statement today when it showed:

3174/RS PKR was credited from my account against with your ref and after some time it was debited again but that thing annoyed me a lot.

i need your clear justification regarding this.

Appreciate your fast reply on this

Thanks and Regards
Zaheer Ahmad

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T
9:08 pm EDT

Wish product

I order a ring noble fashion luxury design/ jia hul trade co. I got it today and it looks nothing like I ordered. It is very flawed, on one side of the ring is complete flawed. It looks nothing like the picture on the wish web site. It looks like a reject ring and I am very disappointed, I wait a month before I even got. Jeanne Fox. 100 Pamela Dr. Versaolles Mo. 65084

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H
2:27 pm EDT

Wish scam

I'll never use Wish ever again. They shipped my items to the wrong address despite me entering the correct address way before anything ever shipped. As a matter of fact, I set up my account with my address before ordering anything. I have no idea where they got this other address from.

Wish's customer service is the worst I've experienced. There is NO customer service. You'll never get a real human. They don't read the emails you send. You'll just get the same automated email response every time. Their phone number goes nowhere but to tell you to email them. This company is a scam

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LadyErynicorn
Toronto, CA
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Apr 07, 2018 7:20 am EDT

Do you understand how WISH works? Wish doesn't ship your stuff the merchant you bought the product from does. So that's not wish's fault it's the stores fault...

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J
2:15 pm EDT

Wish wish.com

had ordered few items from wish.com cart system which i told few out to order and left several things in cart and found out later fhat when i gave my credit card number for the few items i took out of cart to buy but found out wish.com charged me for all the items i had in my cart costing me alot of money i had left items in the cart to review later because there were so many pages to look through on wish.com web page i can't afford these charges just because the wish.com order page can't get the cart holding items to work like other web sites

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Jacqueline Prevost
US
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Apr 20, 2018 3:32 pm EDT

I received an email ssying my pkg was delivered today at 9:17 am this morning. I just got home from work. It's not here. Jacqueline Jones, 214 Ens, Lafayette, LA 70501

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Jacqueline Prevost
US
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Apr 20, 2018 3:19 pm EDT

I received an email that my order was delivered today4/20/2018. I just got home from work and it's not here. Jacqueline Jones, 214 Ena, Lafayette, LA 70501.

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B
10:13 am EDT

Wish delivery issue

Sir
I had ordered portable insulated canvas lunch bag and order I'd was 5a903cdb20702c7f36d12e06
Now when I track shipment online shows as delivered on 3rd April 2018 but I have not received the shipment
I have already mentioned this in review letter of xiazuo but did not get reply

Kindly look in the matter and either deliver me shipment or refund me my money back

Looking forward to favourable early reply

Thanking you

Dr. Bhavana Desai

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Moamar Alktefan
Duisburg, DE
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Apr 04, 2018 2:12 pm EDT

Ich habe ein Problem ich kann nicht kaufen

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Z
3:29 am EDT

Wish not save account

Dear Sir,

I would like to bring your kind attention on issue that i have seen today, i am really worried to see my bank statement today when it showed:

3174/RS PKR was credited from my account against with your ref and after some time it was debited again but that thing annoyed me a lot.

i need your clear justification regarding this.

Appreciate your fast reply on this

Thanks and Regards
Zaheer Ahmad

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Update by zaheerahmad
Apr 04, 2018 4:02 am EDT

what r u doing

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N
10:40 pm EDT

Wish service vests for dogs.

Hello. I love your site, but I have found several listing for vests for dogs being sold that include the stickers to turn it into a service animal vest. It is illegal to sell service animals vests unless you are a certified trainer. Selling these vests is promoting the fraudulent use of service animal vests and gives a bad name to actual service dogs. the community of people who have actual service dogs would very much apriciate it if you did not let vendors sell these particulate item on your website.
Thank you and have a nice day

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C
4:46 pm EDT

Wish egg incubator

Bought 4 of them for school project. Received end of December...ordered in November. We just started using them 5 days ago for school. 3 of the 4 are no longer functional...one's motor gave out, another melted and a third smells like burnt plastic!
Two reasons for my email...
First I would like to be reimbursed...but most importantly I want the sellers of this item to remove them from the market as they are a major fire hazard!
I am waiting for a call from you ASAP!
Thank you!
Chantale Cyr

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Update by Chantale Cyr
Apr 03, 2018 4:52 pm EDT

Oops here's the number to contact me [protected]

Update by Chantale Cyr
Apr 03, 2018 4:51 pm EDT

Here are pictures of the incubator...

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C
10:13 pm EDT

Wish women's fashion canvas shoes sneakers thick-soled shoes.

My name is Cindy and on 4/2/18 I was one of the first people to claim my free gift. I claimed the item, it went to my cart, I went to check out and I am being charged for something that is supposed to be a "free item". WHY IS THIS?
I am a good and loyal customer and should not have to be cheated into buying an item.

Women's Fashion Canvas Shoes Sneakers thick-soled shoes.

https://www.wish.com/c/57499ad4a2ae8a60c2c8213c

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D
4:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Wish rif-off product from wish.com https://www.wish.com/c/55e02beec382c210702cae3f

Hello,
I need help with this problem. Once again this is an expensive item and I paid for shipping. There is not mentioned about additional fees and I bought another item similar with this one and I got it home by mail and I did not paid any fees. This is unfair and I cannot paid any extra fees. The fees are based on the value of the item and as it is an expensive item the fees are high too.
https://www.wish.com/c/55e02beec382c210702cae3f
store: smilyerli
If I am not getting the partial refund I have to send back the item and get the refund. This rug would be too expensive and it is not worth-ed! What kind of shipment it is used? What I am getting overcharged? I am unsatisfied and extremely frustrated!
I will not give up, I am extremely extremely unsatisfied and upset
For this big issue I request a manager to respond back, right away
I want to return back this item or sue you if I am not getting the partial refund for the overcharged
Do you problems understanding that I bought other similar rug from here and I haven't been overcharged?!
And now it is cheaper that I bought, because anyways doesn't worth the money!
This is the rug that I bought and I didn't pay any other fees or taxes, it was shipped in the same country and this is only sleeper fault the way that they shipped it
https://www.wish.com/c/5a72e7d76bcfa35053bebd3c
it is because the problem with the seller that didn't ship the item properly, it is already an expensive item and i have not supposed to pay any extra taxes or fees!
it is not the charges in other countries!

It is clear now?!
I will not give up, I am extremely extremely unsatisfied and upset
Now is about $166.00 and I paid 181$
My paticeince as a limit,
If I am not getting the 40$ refund I am going to sue you!
And never buy from here!
I am extremely unsatisfied and frustrated!
I need a manager to respond to this issue as soon as possible!

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Update by Danielle R Sim
Apr 02, 2018 4:56 pm EDT

Just to add even more frustration, this company it is very unethical they never respond to the customer support call
Customer support number: [protected]

Resolved

I received the refund. Thanks, wish customer support

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J
4:07 am EDT

Wish I received my tv completely damaged

I ordered a Samsung 50" TV on Wish for $250, but arrived to me with a completely shattered screen. I had to be careful that the screen almost didn't fall off! I sent many complaints through their app and even called them, but only got a voice mail saying to message them through the app. I received a reply after a few days saying to send a picture of the shipping label which is what I proceeded to do, but never received a reply or confirmation since. It's been 2 weeks since the TV arrived, and I would really like my $250 back, and I will never order from them again. TV is still sitting on a corner in my living room taking up space.

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A
8:52 pm EDT

Wish I did not get some of my orders..

Please correct this situation or I will not be placing my order with you again if it is not straighten out. Please send me my jewelry and the wig stand and any other orders that have been paid for too. Thank you and I wish you had live people at customer service instead of a voice mail. Very unprofessional.the app stopped working so I downloaded it again and my orders are no longer there. I paid for a 28" gold necklace and a bracelet and I paid for another 28" gold necklace and I have not received either of them. Also. I orders 4 wig stands and I only got 3 and one was broken. My name is Aleta Moore my phone number is [protected]. I do intend to place a huge order in the next month. Over a $1000 worth of purchases.

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K
1:25 pm EDT

Wish didn't receive my product

I have placed order on wish.com on feb 16 and its expected delivery date was march 21 and today is April 1st and still dint receive my package
It just keep postponing my delivery date
I am attaching pictures of the product ordered please check.
I need refund for all my products I have ordered 4of them
And also they have our card details saved automatically without otp one can place order which is dangerous nd hacking
Please do something about it

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H
1:07 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Wish fraud on my account

I have had an email sent to me saying I have purchased £29 worth of goods from you on the 29th march 2018 and I did not place this order . Somebody else has made this order from my account without my knowledge or permission . I've rang my bank and they have informed me that the purchase can not be cancelled and the payment has gone through already so I need you to cancel the orders so I can be refunded . I am also going to be ringing the police as I have the details of the person who has done this transaction without my permission! The person who has done this there details are shantell Louise Watson her address is block 20 flat 6 winnycroft lane Matson Gloucester gl46ej I would be greatful if you could sort this matter out sooner rather than later many thanks

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N
7:59 am EDT

Wish titles

I recently bought a ''GTX 1070 TI'' from Wish for 66$ which was obviously too beautiful to be true, when you carefully read the description it says ''Our gifts can vary from necklaces, bracelets etc.. or the graphic card''.

But they make sure that you won't read the description by adding the specs of the item you desire..

The title also says ''Hot sale GTX 1070 ti'', I mean if the title was ''Get a chance to win a GTX 1070 ti'' and the description would've been the same.

So be careful when you buy from Wish, 90% of the products are like that.

It's also the same for the clothing.. you can order your size of clothing but then you'll release its the wrong size. And then if you want another size you'll have to pay the shipping to send it back to China.

This company doesn't deserve to be existing .. it's the biggest scam in the world.

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A
3:54 pm EDT

Wish didn’t receive the dress I ordered

I ordered a women's vintage patchwork half sleeve slim fit and flare floral swing dress with pockets color green on 03/05/18, They said they received my order and were process it, deliverly date March 28, haven't heard any think since. First time I ordered and will be the last if I don't hear from them, they already have my money, please check into this matter.

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G
3:16 pm EDT

Wish someone making a purchase using my card without my permission

Some use my card without my permission and now the purchases have been made and I want them cancel or find out other options I can do. I tried every which to cancel them and I tried the number please someone help me I get a social security check and this is only giving to me once a month and I have two kid i support off of this check I don't know what else you guys want me to put but basically someone use my card to make purchases from you guys company all together of 305 dollars without my permission I tried every whichbway to cancel the order and yesterday when I check my bank card on line it said the purchases was successful and like I said I didn't make these purchases someone else did now want to know what aren my options and if you can tell me who made purchases and purchases have not been delivered yet can I get my money back or get them purchases mail to me so the person who did this won't over on me

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S
1:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Wish jockmail jock / customer service

To whom it may concern,
Clearly as you can see from the pictures i have provided, the package i ordered was a JOCKMAIL JOCK and what I got is empty and undamaged which means you did not fulfil the order and sent me an empty wrapper. A jockstrap will way nore than 40g. I therefore request a refund or you send me the item as shown and described before i take further legal action. This is will not be the final time you hear from me on this matter until it is fulfilled either with a replacement item or a refund. I have all the communication emails to and from them regarding this

Regards,
Mr Alan Rowe

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D
5:53 pm EDT

Wish still not get my order since jan 2, 2018

I ordered 2 orders of Action Cam Sports Camera on Jan 2 and 14.

I got the email from Wish said will delivered within 5-10 business days on Jan 4th. Still wait it is March 30.

Custom service is a joke
Order history is a joke.
Wish still adv in Facebook while countless customers still complaint no orders.
Wish company needs to shut down.

My advice DONOT order anything from WISH. PERIOD ! ! ! ! !

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