Windstream service is poor at best. Multiple dissconections daily from the DSL, dial tone actually dissapearing off and on, constant slow downs, latency, extremely slow pings, this is corporate greed at it's best, Ripping off people, charging top dollar for lousy servcie, pocketing the cash with no upgrades or equipment maintenance whatsoever, charging fees that I have never heard of, their billing service is unable to explain them to me, I wait on hold for 32 minutes trying to get to billing...
When calling Windstream you are asked if your are an existing customer or a NEW customer, if you choose NEW customer, the call is answered in record time, if you are an existing customer, you wait on hold for ever.
So always choose NEW customer, THEN tell the person to get you to the place you need. It is the most horrible customer support I have ever seen, even worse than "Century Tel" if that is even possible.
COX - PLEASE , you have cable service 1/2 mile from my house, PLEASE bring your service to my road and I can guarantee you will automatically aquire every house on this road. Windstream SUCKS!