this christmas my daughter received 2 pair of jeans purchased at wet seal. one pair fit fine the other pair was to small. I took the pants back for a even exchange of a larger size. but since I didn't have the receipt I was told there was nothing they could do. i asked for corporates number. I called explained my situation and basically with out any regards was told the same thing. So I'm stuck with a pair of jeans nobody can wear. What happend to the good old days of customer satisfaction. wet seal's return policy sucks. I know I'm not the first and won't be the last to be denied a refund or exchange at wet seal. but I know for sure they lost me as a customer.