Simply Dresses

Simply Dresses is one of those online prom dress sites that promises a lot but doesn't always deliver. Last year, we ordered some dresses from them and were sorely disappointed. The dresses didn't fit properly and didn't look anything like the beautiful dresses we saw in the ads. The colors were all wrong and the fit was completely different from what we expected based on the model in the pictures.

When we complained about the fit, they told us to have the dresses altered at our own expense and time. We were not happy about this, but we didn't have much choice. To make matters worse, they initially refused to allow us to return the dresses. We had to make several phone calls and complaints before they finally agreed to let us return them. However, the shipping cost was nearly $100 because the dresses had to be returned to China, even though we thought we had ordered them from the USA.

So, if you're thinking about buying a dress from Simply Dresses, be very careful. Make sure you read all the fine print and understand the return policy before you make a purchase. And don't be surprised if the dress you receive looks nothing like the one in the picture. It's a shame that this company doesn't live up to its promises, but that's the reality of online shopping sometimes.

So, my daughter had a really bad experience with Simply Dresses. She was all set to go to her quinceneara photoshoot when the zipper on her dress failed. It was a total nightmare! She had to wear it pinned up all day long, which was super uncomfortable. She couldn't even eat or sit properly because the pins would have popped open. It was a total disaster!

We reached out to Simply Dresses customer service to see if they could help us out. Their response was pretty disappointing. They offered us a $20 refund for the damage, which we thought was pretty low considering the situation. We were really hoping for a replacement dress or at least a bigger refund.

To make matters worse, the customer service representative didn't seem to understand how big of a deal this was for us. They referred to it as an "inconvenience," which was really frustrating. We felt like they didn't take our concerns seriously.

Overall, we were really disappointed with our experience with Simply Dresses. We don't think we'll be shopping with them again in the future. It's just not worth the risk of having something like this happen again. We hope that they can improve their customer service in the future and take their customers' concerns more seriously.

I recently bought a dress from Simply Dresses and unfortunately, it was a bit too big for me. I decided to send it back, but I was surprised to find out that they charge for shipping and also for returning the money back to my credit card. I was hoping to get a different size for my prom, but instead of replacing it, they only gave me store credit. Although I really like the dress, the whole process was too time-consuming and frustrating. It makes me hesitant to order from this website again because if the dress doesn't fit, it's a hassle to send it back and I don't get a full refund. It's disappointing because the dress was returned in perfect condition and I only wore it for a few minutes to check the size. Overall, I would recommend being cautious when ordering from Simply Dresses and make sure to check their return policy before making a purchase.

I recently had an experience with Simply Dresses and I have mixed feelings about it. I ordered four gowns from their website and was charged the shipping rate for all four of them. However, when I received my package, I only got three dresses. I was disappointed and contacted the company to ask for a refund for the missing dress and the extra shipping cost that I had paid for it.

Unfortunately, Simply Dresses was not able to fulfill my order and only refunded me for the missing dress, but not for the extra shipping cost that I had paid for four dresses instead of three. This was a difference of around $30 to $40 AUD, which was not a small amount for me. I tried to contact them several times to ask for a refund, but they kept dodging my emails and refused to give me my money back.

I was frustrated and decided to take action. This was not the first time that Simply Dresses had done this to me, so I knew that I had to do something about it. I contacted Afterpay and sent them all the details of my order and the shipping cost that I had paid. I also checked on many occasions to make sure that there was a price difference between the quantity of items that are ordered for the calculation of shipping.

Overall, I was disappointed with my experience with Simply Dresses. While I appreciate the quality of their dresses, their customer service left a lot to be desired. I hope that they will improve their communication and refund policies in the future so that other customers do not have to go through what I did.

I recently bought a dress for my daughter from Simply Dresses and I gotta say, I was pretty disappointed with the whole experience. First off, I had to shell out $22 for two day shipping just so we could get the dress in time for her event. But when the dress finally arrived, it was already Wednesday - two days after I ordered it on Sunday. I was pretty ticked off when I called customer service and they told me that "two day shipping" actually meant two business days. Like, what the heck? That's not what I saw when I was placing my order.

But the real kicker was when we finally got the dress and it was way too big for my daughter. I had to request a return authorization number and then pay another $10 just to ship the darn thing back. And on top of that, I lost the $22 I paid for the "two day" shipping and had to pay a 10% restocking fee for a dress that we only had for 24 hours. What a ripoff!

Honestly, I wouldn't recommend Simply Dresses to anyone. You're better off going to Macy's or Amazon where they offer free shipping and returns. Save yourself the hassle and the money.

I recently bought a dress from Simply Dresses and I gotta say, I was pretty impressed. The dress was made of some really nice material and it looked absolutely stunning. However, I found that it was a little too snug for my liking, so I decided to return it and get a bigger size. When I called up the customer service lady, she told me that they didn't have any more dresses in that size. But then, after a little bit of searching, she magically found one for me! I was so happy and grateful.

The shipping was super fast too. I placed my order on a Wednesday and got it by Saturday. But when I tried on the new dress, I noticed that it fit a little differently than the first one. It was shorter and didn't feel quite right. When I looked in the mirror, I noticed a flaw under the first layer of the dress. I tried to smooth it out, but I couldn't because someone had altered the dress! It had been hemmed, and whoever did it didn't do a very good job.

I was pretty disappointed by this, and I'll be returning the dress. I'm hoping to get my money back, but we'll see. Honestly, I don't think I'll be ordering from Simply Dresses again. It's a shame, because I really did love that first dress. But I just don't want to risk getting another altered dress.

I'm so angry right now, I can hardly see straight. I ordered a dress from Simply Dresses for my wedding, and was told by one of their reps that it would arrive in plenty of time. Well, it didn't. I was already out of town when it finally showed up on my doorstep. I emailed them right away to let them know that I would be returning the dress as soon as I got back to town, since it had not arrived in time for my destination wedding. I didn't even bother trying it on, since I was so upset about the whole thing.

When I did return the dress, I never heard anything back from Simply Dresses about my refund. It wasn't until a month later that I finally got in touch with them again, only to be told that there was a stain on the front of the dress and that I wasn't due a refund. I was absolutely livid! I hadn't even taken the dress out of the box, so there was no way it could have been stained. I feel like I've been scammed by this company, and I hope they go out of business soon.

Overall, I would not recommend Simply Dresses to anyone. Their customer service is terrible, and they clearly don't care about their customers or their reputation. If you're looking for a reliable and trustworthy online retailer, look elsewhere.

I recently bought a bridesmaid dress from Simply Dresses, hoping that it would be the perfect fit for me. Unfortunately, I was disappointed to find that the dress was not the right length for me. I had checked the website beforehand and saw that the hem size was specified in a separate window, along with the height of the model who was the same height as me and my fellow bridesmaids. However, when we tried on the dress, it was too short for both of us.

We decided to return the dress, and while the restocking fee of $15 was waived as a courtesy, I was responsible for the shipment fee. I was charged $50 USD for the shipment fee, which I found to be incredibly expensive. When I shipped the dress back, it only cost me $18 USD. I called Simply Dresses to see if they would be willing to reimburse me for at least half of the shipment fee, but unfortunately, they did not comply.

I was very unsatisfied with how Simply Dresses handled my experience. I found the shipment fee to be unreasonable, and I was disappointed that they were not willing to work with me to find a solution. As a result, I will not be shopping with them again.

Overall, I think that Simply Dresses has some room for improvement when it comes to customer service. While their website is easy to navigate and they have a wide selection of dresses, their handling of my situation left me feeling frustrated and disappointed. If you're considering shopping with Simply Dresses, I would recommend being cautious and making sure that you're aware of all of the fees and policies before making a purchase.

I gotta say, my experience with Simply Dresses was pretty terrible. I was in a real time crunch, so I forked over some extra cash for two-day delivery. I ordered the dress on a Wednesday, and it shipped out early Thursday morning. But come Friday, it was nowhere to be found. And then Saturday came and went, and still no dress. I was getting pretty worried at this point, and when it finally arrived on Monday, I was pretty ticked off.

I sent an email to customer service to complain, but all they told me was that I wouldn't be getting any money back for the quicker shipping that didn't happen. And when I asked to speak to a manager, they were just as unhelpful. He told me there was no way he could refund me the extra money I spent to have the dress shipped more quickly. I mean, come on! Isn't customer service supposed to be about making sure the customer is happy?

I'm definitely not planning on shopping with Simply Dresses again, and I'm gonna make sure to tell all my friends about this awful experience. It's just ridiculous how rigid and uncaring this company is. They clearly don't care about having me as a repeat customer.

This store is a complete disaster! I made the mistake of purchasing from Simply Dresses because they offer afterpay, but boy was that a mistake. I read some of the reviews, but I never thought it could be THIS BAD. I was extremely disappointed by the two dresses I initially ordered, only to find out that I was unable to receive a refund. Instead, I was stuck with store credit since it was a sale item (and let me tell you, everything on their website is a sale item, but it's only $2.00 off... they really RIP you off).

I tried to make the best of the situation and used my store credit to purchase 2 rompers and a sun dress. However, I cannot begin to explain how CHEAP the fabric is and how INCONSISTENT the sizes are for how much money was spent on their products. I mean, even FOREVER 21 has BETTER quality than this store! This has been one of the most regrettable purchases I've ever made, and I will NEVER recommend this store to ANYONE.

In fact, I'm thinking about making a video just to WARN people to steer clear of this JOKE of a store. It's really a shame that they're still in business, taking advantage of unsuspecting customers. Save yourself the trouble and shop elsewhere!

I ordered 2 dresses on the 20th of September. According to the website, the dresses were scheduled to ship in 3 days which would mean they should have shipped either the 23rd or the 26th at the latest since the order was placed in the afternoon. Today is the 29th the dresses haven't shipped and customer service has no explanation. I've reached out by phone and can't get anyone. I've reached out using their customer contact form and have received what seems to be generic responses because they all say the same thing. Don't waste your time or money. I'm filing a complaint with the BBB. It's like they took my money with no intention to send the merchandise.

I had the worst time ever! Ordered a prom dress from them and paid extra money for fast shipping. After that I received all the confirmations and SimplyDresses promised I'll get my dress within 2-3 days. But dress didn't arrive and when I contacted SimplyDresses they said that there was nothing they could do to help me. They claimed that my order was shipped and the rest was up to the shipping service. According to what they said my dress was sent via UPS, but when I contacted UPS they said that my package was sent via regular post. I contacted SimplyDresses and demanded my money back, but they refused and said that they used "fast shipping" and then they said that everything was UPS fault. Instead of 2-3 days I have been waiting for over a month! I will not buy from them again!

I have purchased a dress from this scam website and had a terrible experience with these guys. Ordered my dress from SimplyDresses and it arrived in a timely manner.
My dress was very small and tiny and there was no way I could ever wear it. There was also a broken zipper which was stuck.
I contacted customer service and asked for a refund, but they claimed that they were not able to refund me and offered a replacement. So I sent the defective dress back and was promised a replacement within two weeks. Waited patiently but nothing showed up and when I tried to reach someone from SimplyDresses they ignored me. What a scam! Avoid!