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Westgate Resorts / scam and stealing

1 United States Review updated:
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Westgate resorts left us in a state of absolute amazement. The customer service was the best our family had ever experienced. They were there for everyone of our needs and definitely went the extra mile. We recommend Westgate in Gatlinburg, TN. It was 5 star and will be the only place that I will take my family. After we checked in it was like we were the only family on the property. Not literally but the way that they tended to all of our needs made us feel that way. Westgate you are our only stop.

Va
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Comments

  • Rw
      18th of Dec, 2010

    We have been owners with Westgate Lakes in Orlando, Fl for approx 7 years, and we have very good experiences with the company. We have always been treated as five star owners as it is a five star resort. The only complaint we have is that we have to pay an exchange fee when we want to stay in another WestGate owned resort. I understand a fee if we book outside of WestGate ownership and pay a fee to Interval International for that service, but I don't think it is right to charge a fee for exchanging to another "WestGate" owned resort. Of note, the other WG owned resorts that we have stayed at also are five star. The ones we have exchanged to are Las Vegas, Branson, and Gatlinburg with great experiences at all. R.Williams, Mississippi

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