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Wells Fargo Home Mortgagage / terrible incident

1 IA, United States

I was astounded to get a phone call from Wells Fargo about my home mortgage. I was first told by customer service that April 2007 was not paid then the following day when I was bout to fax my proof that I paid, I found out that I was given the wrong fax number! Then I was told that I paid April 2008 and they said I did not pay October 2007! That was 7 months ago! I am now left to look for bank records from a long time ago. I was told that banks only keep a record of 90 days maximum. What a nightmare! Years of keeping my credit good and busting my ### working, jeopardized by Wells Fargo Home Mortgage Poor Service. It is like they just want to make money from hard-working people like myself.


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