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Wells Fargo Bank / outrageous fees and confusing on-line banking

1 United States Review updated:

This bank charges outrageous fees. They charge a $5 fee every day your account is in a negative status, only making it even more negative, digging you in a deeper hole! The fees are incredibly horrible. Besides the fees, my biggest complaint about them is their online banking system. When making a purchase using your check card, you will find it in the "Pending" section the same day you make the purchase, then the next day, the transaction just disappears! It is neither in the "Pending" or "Posted" section! This causes serious confusion to customers who rely on online banking to do check and balances. Then a few days later, you will find the transaction appear in the "Posted" section, after you've forgotten about the purchase and wonder why your balance is all of a sudden not what you thought it should be. I emailed customer service about this, and their reply said that because of the system, there is no way for a transaction to remain in the "Pending" section while it is being cleared. This is such B.S. because other banks I have been with keep the pending items showed as pending. I feel this just screws consumers up and is Wells Fargo's way of collecting more fees.

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Comments

  • Mr
      15th of Apr, 2010
    0 Votes

    1) Wells Fargo will charge a fee that CAUSES an overdraft
    2) This causes an overdraft fee all alone
    3) A purchase following the fee that causes the overdraft leads to overdraft fee's
    4) By the time it is realized, they can have you for hundreds of dollars.

    Of course this will happen on a Friday night, then if you make any purchase, lets say you make 10 $1 purchases over the weekend...they nailed you for $350...$35 each.

    When all you did was spend $10!

    Wells Fargo LOVES IT!

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