San Francisco, North Carolina
United States - 94104
During these times of financial crisis, we are encouraged by many to not panic. Don't take your money...
After being on time with 29 payments never missing one for my car payments, we ran into some financial difficulties. spoke with someone in the department about a week a half ago and he said, no problem, just call back after the due date and they will give you a deferment on payment for a month. Called back today 10/13/08 and after going through their chain of command in their collections department, I was told by the floor supervisor verbatim "We are not heartless, we want our money" among other words. I live on social security and had just run into a temporary situation. On time for 2 1/2 years and this is how a bank treats good customers? I can't believe it.
Wells Fargo made an illegal automatic withdrawal from my personal checking account 11 days after I called in...
I use Bill Pay thru Wachovia. In Sept they started charging my account on the day I scheduled a payment (I'm not referring to electronic payments but payments made by check). The payee did not cash the check for another 10 days - therefore they had the use of my money for 10 days. If they do that with every depositor just think how much of our money they have to use every day that they shouldn't.
After all, it's our money until the check is returned to the bank cashed by the payee. The Presidents office said they couldn't do anything about the situation.
On Monday, October 6, 2008, I went to the downtown branch of Wells Fargo Bank in Denver to withdraw $10, 000 from my savings account. The teller told me he could not give me the money because the bank did not have the funds. I told the teller I did not understand. He asked the teller in the next booth, showing her my withdrawal slip, and she shook her her head no. I asked to speak to a manager. The teller called a manager over, and the manager explained to me that the bank did not have such sums of money on hand, and that I would have to call in advance for them to order the money to honor my withdrawal. This is a large bank in downtown Denver, full of customers. Yet they did not have enough money on hand to fill a $10, 000 withdrawal request.
When I got home, I called Wells Fargo Customer Service, and the representative said it sounded very odd that the bank would not have that kind of money on hand. She said, "it blows my mind" that they would tell you such a thing. She put me on hold. When she came back on the line, her tone had changed, and she said the bank policy was that if I wanted to withdraw such a sum of money, I would have to call in advance to order it, that contrary to the movies, banks do not have large sums of money laying around in their vaults. I commented that this was the largest branch in downtown Denver, and I was a bit surprised that $10, 000 would exceed their cash supply. I asked, then, if ten people came in to the bank, each one wanting just $1, 000, then would they start turning customers away. "Of course not, " she said. But if I wanted to withdraw the money from my account, I would have to call ahead and wait a day or two for them to get it in. This makes no sense! I wonder what would happen if I came in and wanted to close my account and take out all of my cash?
Ever since I took a loan out with Wells Fargo I have been getting these harassing phone calls that start at 8:15 in the morning and continue til 9:30 in the evening. This goes on 7 days a week and on Holidays!! I have spoken to them and every month when I tell them when I have mailed each payment and they tell me that they will make a note of it in their system, then the very next day I get another phone call from a different person and when I tell them the persons' name and extension that I spoke with the previous day they tell me "it doesn't really matter because they are on an automated system so they can't control who to call and who not to call". Then when I have a current account with them I still get a phone call from them asking me if I would like to refinance my loan with them. I have a home daycare center and I have told them that if this continues they are going to cause me to file for bankruptcy because I can't be answering phone calls every few minutes of every day when I need to be focusing my attention on the children! I have already tried changing my phone number, but somehow they got the new number and started their harassing phone calls all over again.
Wells Fargo Collections, as an agent of Raymour and Flanigan, makes abusive and harassing phone calls. They call at dinner, on Sundays, and insist on debriefing you, regardless of your credit or payment status. I asked to speak to a supervisor and was advised there was none available. Then, when I got one, Craig, he was obnoxious and abusive. He intimated I was responsible for the abusive phone calls, in spite of the fact that I had already paid. I am tempted, since I own my home and don't need credit, to default on my loan just to anger them.
Do not buy from Raymour and Flanigan because of their bank Wells Fargo!!
Wells Fargo reported us incorrectly to 3 credit reporting company's that we were 90 day's past due...
We are complaining horrific mortgage LENDER PLACED INSURANCE PREMIUM RIP OFF by American Servicing Company, American Security Insurance company, & Assurant Specialty Property. (American Servicing Company is A WELLS FARGO)
1.Exorbitant 800 – 900% Lender placed insurance premium without any notice. We provided Home owner’s insurance policy covering from Aug 2006, so there was about 1 month and 2 weeks of lapse which they claimed they notified us to cover from June 2006 which we never received and we demanded them to provide the proof of such notice but they failed to provide.
2.Excessive 800 - 900% gauging – if it is not illegal, it is willful exploitation. For mere 1 month 2 weeks short lapse, they charged insurance premium whopping $1568.52 ($1078 + $490.90), prorated abut $8000 yearly for DWELLING ONLY without any liabilities for COVERAGE AMOUNT $750, 000 while comparable industry average Dwelling only premium for that coverage is about $1200 YEAR.
3.Unilateral lender placement charge –BETRAYAL OF CUSTOMER’S TRUST. They unilaterally insured at the highest gauging amount of premium THRU THEIR OWN INSURANCE COMPANY WITHOUT CUSTOMER’S CONSENT. They betrayed customer’s trust to profiting themselves, which should be breach of fiduciary duty. This self-dealing insurance premium rip off is directly hurting consumer and should be stopped. When we complained, ASC replied they sent notice to us on July 17, 2006 which we never received and we demanded proof of notice they delivered to us but they refused it and failed to prove they gave us notice.
4.Unilateral deduction from Mortgage payment and started to charge late fee. Despite we paid full amount of monthly mortgage payments every month in time without any skip, ASC took the gauging insurance premium away from our mortgage payment unilaterally and did not applied our payments to monthly mortgage payment and started to charge late fee. THIS WILFULL EXPLOITATION IS HURTING CONSUMER AND MUST BE STOPPED. Despite of our complaints in the past a year to correct it, they are keep charging late fee and harassing to foreclose. THIS MUST BE STOPPED. PLEASE HELP TO PROTECT THE CONSUMERS. THIS IS WILFULL AND DELIBERATE EXPLOITATION BY GAUGING INSURANCE PREMIUM.
5.Retroactive insurance premium charge should be stopped – if not illegal it is wilful exploitation. OUR INSURANCE POLICY COVERAGE DATE WAS AUGUST 2006. ASC'S LENDER PLACEMENT INSURANCE BINDING AND NOTICE DATE WAS OCTOBER 2, 2006. NONTHELESS, ASC CHARGED RETROACTIVELY FROM JUNE 2006
6.ASC confessed it was their error not able to notify to us as ASC audit team discovered later there is no hazard insurance on our mortgage after they purchased the loan from Ohio Savings bank, this facts were confirmed by ASC employees “Miss SHANE, and Miss ALICIA both working in Frederick, MD office.
7.Despite of all above, not only there was no fire on my house during the lapse period but also WE NEVER MAKE ANY ERROR ON OUR SIDE for that short lapse, in fact it was their error as they confessed. Therefore it is very natural to grant courtesy and grace period for that short lapse, but ASC refused which proves that their practices are WILFULL EXPLOITATION, TRAP, AND PREDATORY TO HARM CONSUMER to profit themselves.
We are very very frustrated as they continue to refuse to correct it for the past year and giving us painful ordeal.
Please kindly help us let them stop this kind of ASC/Wells Fargo Bank's willful and exploitative practices as I believe this is their pattern of consumer exploitation not only us but others as well.
Hy & Rosemaire Cho
ASC/A Wells Fargo
Mr Dick Kovokovich CEO
7495 New Horizon Way
Frederick, MD 21703
This bank stole over $800.00 of my money right out of my account!!! They claim that because my step...
home loan cocomplain
try to sale my home had to sale they refuse to take the offer so the house went into to forclosure when the house sold it sold for less then my offers and now my credit is bad and now i have been unable to buy a home they said that could not do a workout for us if someone file a law suit i would like to be in it
Until today I'd been with Wells Fargo for 16 years. I'm now going to another bank. Wells Fargo has terrible online security. A scammer used my social security number to hijack my account online. Despite not having my PIN and not having the answer to my personal security question, Wells Fargo allowed them to change the address and phone number on my account and to open a new savings account in my name. My statements were heading to another state! Wells Fargo didn't notify me of the address change and allowed them access to my account with nothing but my social security number.
This is so wrong. Now I have to sort out the mess and Wells Fargo is proving inept in helping me do it. Their fraud department was supposed to call me back and never did. When I called them I was placed on hold for 30 minutes and then they hung up on me.
Don't bank with Wells Fargo if you want your money safe. It won't be because any scammer can go online and hijack your account with very little information.
On Wed. 3 September I drove 60 miles from Fort Sumner New Mexico to Clovis New Mexico to deposit my bi-weekly...
Here is some food for thought and a good reason to think that Wells Fargo Auto is a crock of ###. They should...
I have had the same on going issue with wells fargo auto finance company for about a year now, I have cried and I regret ever choosing wells fargo to finance my vehicle. they have repeatedly added there auto insurance from balboa insurance with out any kind of cancellation notice from my insurer or even from me, there response has been they had not received any new documents so therefore it is added automatically and it is added to my original monthly payment. The first time this happen I submitted the initial dec. page and just assumed as long as i payed my insurance i was fine no reason to worry. WRONG!
2 MONTHS LATER i received my statement ind it showed and extra $125x2=$250.00 that was showing due and 2 months of late fees for not making my entire monthly payment in full, now mind you my payments were $260.00 per month but with the automatic insurance added on with out my knowledge my payments were now $385.00 and they had reported that I had been late to the credit bureaus. Oh and i never received an insurance form showing my coverage, limits or any other info other than the extra charge on my car loan statement and when they do finally receive my proof then they say it will take about 6 weeks to clear up but in the meanwhile they still tack on the late charges and report that only partial payment was made. this cant be legal and how can they get away with charging for insurance they you never see a policy to.
To this day the dings that have been cause by there shady practices are still on my credit there response is that i must dispute them through there dispute department and because if they admit that a mistake has been made over and over again and not just with me but with many others then that would hold them liable for a lot of pain, suffering and the anguish of how little people really do get taken advantage of by the big corporations like wells fargo who employ a legal team and here we are trying to get someone to help us to have a louder voice then theirs... I WANT THEM TO HAVE TO WORRY ABOUT HOW AND WHEN THIS WILL BE TAKEN CARE OF AND WHAT IT WILL COST!
I recently overdrafted my account which happens. I lost trakc of which card I had used for a business expense. Well I put the money plus more into the account once I could. Wells Fargo decided to cancel my bank card. Which isn;t my complaint. My complaint is that they cancelled my card without motifying me. So I am on another business trip knowing I had enough funds to cover my lodging costs but my bank card is declined. This is an embarrassing situation but is even more embarrassing when it is one of your companies hotels. This is the second time they have cancelled my card without notifying me. The first time was due to fraudulent charges on my bank card. Which I believe is a good reason for canceling a card. Once again my complaint is that they didn't notify me. This left me stranded at a gas station. I called their customer service expecting an apology for this inconvenience but alls I received was rudeness. They took no responsibility for the discomfort they caused me. I guess since I accidentally overdrafted my account that makes me a less than worthy customer.
Imagine my surprise when I received a letter stating that you have been working with us for some time to resolve our financial problems.
I sit here looking at our last statement -- $109 due by 8/15/05. I paid 40.00 on 7/28/08, $60 on 8/26, $9.00 on 9/4/08 using the bill pay service offered by Wells Fargo bank. Wow due 8/15 – paid by 9/4/08 – we are quite the deadbeats.
I just went on line (Wells Fargo Financial) and paid another $109 since apparently Wells Fargo needs the money so badly.
I’ve never dealt with such an unethical group of financiers in my life.
It has now been over 6 years since Wells Fargo Bank illegally accepted, cashed and released almost $1 million of stolen check funds, payable solely to 'The Madden Company', but stolen, then signed/endorsed by SAVIN Corporation, who is owned by RICOH-Japan. If you or I had stolen and cashed these 7 large checks, with a handwritten deposit endorsement, WE WOULD BE IN JAIL, but International Corporate executives, like Jim Ivy, ex-CEO of RICOH-USA and SAVIN, has not yet been charged.
This is ironic, considering Mr. Ivy is already incarcerated, having been convicted of sexually assaulting a minor, under the age of 13, while in charge of these large office equipment companies in the USA. Please help us, as we have lost faith in our federal government to do anything, having passed the buck to other agencies, until there are no more agencies to file reports/complaints with.
Visit www.ThisIsJustice.com to see our actual evidence, including a copy of a check for over $200, 000.00, which was one of seven checks stolen and then illegally cashed by Wells Fargo Bank.
Thanks very much.
This complaint comes on the heals of my wife being fired by this company not once but twice. This company has had an issue with my wife working for them since she came down with the illness/disability of epilepsy. They have done things such as not grant her time off when she had an attack of seizures. They have told her on many occasions that they can't work with her illness. They did not comply with doctors orders in regards to her schedule, and many other things that would make it easy for her to do her job, such as frequent short breaks away from the computer screen. This affected my wife's performance allowing them to dig up a reason to get rid of her. If you bank with this company understand that you are not only supporting this type of behavior but you are saying that you are ok with this happening. Someone who has a disability being treated as my wife was is no excuse for what they did. Wells Fargo has a history of not complying with the law and they have done it again in the case of my wife. My hope is that people who read this complaint will understand what this does to someone with this illness and the stress that they incur will cause them to potentially have more and more seizures due to the fact that they are placed under stress and can't go through with their daily lives.
We are seeking legal action against Wells Fargo for their illegal behavior.
Wells Fargo Auto Finance is charging me exhorbitant fee's for excessive wear and tear that is not evident on my returned vehicle. I think they systematically do this to rip off clients who have leased vehicles. I am thinking of a class action suite against the company. Anyone else have unfair end of lease fee's or excessive wear and tear fee's?