Wayfair / one chair was missing and they refused to help

Before placing my order I contacted Wayfair customer care and asked about the set I was interested in. I really loved one table and wanted it in my dining room, but I was wondering about the chairs. The rep told me that yes, it was a full dining room set which included one table and four chairs. Seemed like a great deal so I placed an order. When my order arrived one chair was missing! I immediately contacted Wayfair and asked them about the missing chair and they said "sorry, but there were only three chairs left". What?? No, really, what?? That was the most ridiculous thing I have ever heard!! I'll never order anything from them again.

Apr 07, 2016

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