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Walmart / tire and lube

1 Monett, MO, United States Review updated:

I dont remember the date probably 4 or 5 yrs ago(just found this site) but my ex and I had bought brand new tires all around for our car this was on a Friday the next day my ex took a friend of ours to a funeral for his grandfather on they way to the church they ran over something in the road(road hazard) the tire went flat right in front of the church. the next day I took the flat tire back to the wal mart where purchased to get a new one cause the tires where supposedly under warranty for 50, 000 miles and didn't even have 100 on them yet.Needless to say I left wal mart with no new tire they at first told me that the tire had been run on while flat was totally destroyed and thus voided any warranty(not true tire went flat while parked) the when asked to speak with a manger about this was told it wouldn't do any good store managers have no control over their tire and lube department that they are an outside business that is just leased onto wal mart for that service. then when I asked to see th tire first they tried to show my some other tire that was on a stock auto rim my car has specialty rims when I pointed this out then their story changed to they weren't going to honor the warranty because we didn't have an alignment done at the time of purchase(the car didn't need one it was only 6 mo old)since then I have never bought another thing of an automotive nature from wal mart and suggest no one else does either they are a seconds distributor meaning the buy up stuff that more reliable stores refuse and sell them at new unflawed product prices . The only thing in their store you can trust is their food and even that's is way over priced.If I could I would boycott Wal mart fully but they are the only market in 20 miles of me they have run every one else out of business over the years

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  • D1
      31st of Oct, 2010
    +1 Votes

    The 50, 000 mile warranty had nothing to do with it. If you bought the road hazarded it would have been warranted for life . Even if you drove it flat. And why did you buy new tires if the car was only six mouths old?

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