Walmart
Reviews and Complaints

On Saturday, March 12, 2016 I received an e-mail thanking me for a recent purchase at Walmart.com. I had neither been to there site nor had made a purchase so I opened e-mail. Walmart claims I made a purchase from there site for an Unlimited 30 day talk plan for $45.00 plus tax and that it was deducted from my checking account via a debit card on file with my account. I immediately called customer service to question the purchase and to cancel it out immediately. I was told that it was an E-Delivery item and they couldn't do anything about it. They said to save it my e-mail and not to use it but they couldn't refund my money. They marked it as fraudulent but I would have to contact my bank to file a claim. I did so but had to cancel my debit card (I won't receive another for about two weeks and had to change my payment options for accounts that withdraw money on a monthly basis. I was so upset I called Walmart.com and my Walmart credit card and cancelled both. I will never shop at Walmart.com again. This isn't the first unpleasant experience I had but in the past I gave them the benefit of the doubt. Not this time. I have heard of others who have had the same thing happen and Walmart.com plays dumb about it. The order # is [protected] and the amount was for $45.00 plus $4.17 tax for a total of $49.17. I would like this to be refunded ASAP. I had no reason to order such a thing. I have an unlimited talk and text through ATT. I don't even know what I would do with such a thing.

I and others at my office have observed thieves lolling about the Vision Center, apparently casing their targets - as was done to me.
Upon checkout, after shopping the store following my contacts purchase,
I discovered my very large wallet had been stolen.
I summoned police. The store would not allow me to see their film of the thief, but did allow the policeman, who explained to me how the thief had followed me and took the split second opportunity to steal my wallet, while my hand was over my large handbag.
The store was of no assistance to me whatsoever and could not care less that I was pickpocketed. Of course the whole episode was on camera, but obviously of no concern to Walmart, as their merchandise was not touched.
Furthermore, I insisted on reporting the incident to the manager immediately. The assistant later appeared and then told the police that I had accused their cashier of stealing my wallet - she did not understand English very well, as her primary language was Spanish.
I encourage all to be vigilant, as the Walmart thieves have an experienced expertise in the art of pickpocketing.

Wal-Mart is now bullying its customers with another bait and switch tactic!
I went to my local Wal-Mart Automotive Service Center on 3/2/16 to purchase a new battery for my car. First I asked them to test my current battery and when it failed I said I would like to purchase one of their $50 ValuePower batteries.
The serviceman went inside then came back saying that he cannot sell me one of the ValuePower batteries because my car "requires" a more expensive battery at more than double the price. (going into some detail of their legal responsibilities and the $50 batteries do not meet the requirements for my car)
I had to go inside and purchase a VP-65 battery and install it myself and it fits and works perfectly!
You have to also understand that the car I was purchasing the battery for that had these punitive requirements was a 97 Ford T-Bird with a V8. (not a car with any extreme electrical requirements)
I called Ford to get the technical specifications and SURPRISE...
The VP-65 that I had to install myself met Ford's specifications precisely!
This kind of bait and switch garbage is intolerable and Wal-Mart is now off my list for anything having to do with their auto service center.

I would also like to complain on walmart and their horrible attitude towards costumers. I shop at walmart every single day. I slipped on a water puddle from a leaky roof that had no sighns I really hurt myself and still have back problems due to it but I did not sue because this was my favorite store. Well not any more.. I went thru self chevkout and the cashier (Who is my 3kids dads current girlfriend) I didn't think we had any issues but apparently we do. She was busy one machine didn't hav money in it so she was having to get someone some cgange and another machine scale was saying theur was something on it and nothing was. All the while I was in somewhat of a hurry but I only had two items and after scanning them to pay I become aware it is a card only machine. So I just ran into my bro in law while coming in so I call him tell him come swipe his card and ill just give him my cash. So she clearly sees us just standing their waiting for bro in law she sees him walk up but I guess about that time she doesnot actually see him swipe the card we are walking past her station as she is just returning looking hard in my basket well as we approach door a manager is walking out just getting off work we walk out along side him no probs, get to car, load stuff in car, and I go to put buggy up and another managercomes out looking around.. He approaches me and asks for my receiot says the cashier wanted to cgeck it but was busy she said I didnot pay.. Ok for one how does he know i'm the one she is talking about cuz they never went got her to identify. Unfortunately being in a hurry and holding up the line when bro in law swiped his card none of us remember grabbing the receipt so here we r looking like theives bcuz we don't have a receipt to show. They keep asking wat register did u pay at then I told them and I went back in to see if maybe receipr was still there but of course it was not. I told them a million times just go look at ur video and it will show that he come swiped his card. He even had text message on his phone from the purchase but they saud that proves nothing. Ha. By now there r 3managers out in the parkinglot calling me a liar well lets see ur receiot then, proove it with a receipt.. We have already gotten the two items out and they have possesion of them and the manager we walked out with insists their was a third item. There was no third item. I told them this is ridiculous just go look at video they simply refused and called cops saying they have a theft that just accured bs they simply knew I had no receipr to prove my purchase so I don't think they really cared that I actually paid or not they knew I had no proof. So ofcourse the way it was going I knew i'd go to jail bcuz yes wat walmart says is wat happened in the eyes of the laws. Bs I left with them shouting i'm going to jail for assault bcuz they would not move so I could get out but I never touched them wirh my car I slowly kepr backing up they would take a step back id back up a lil more they would take a step back did this until I had enuf room to pull forward and turn out the space. They kept my merchandise.. They stole from me straight up and want to call ne the theif.. I beleive that ex's new gfriend seen that we left receipt and trashed it and knew whar would happen if she told manager to check our receipr. If it was even me she was talking about. Bcuz she never was called to the office or anything was ever mentuined about it after that but she did tell my son I was in jail that same night when she got off work.. So y would she think I was in jail dhe knew I did not have receipr. She also told son that she thought she was going to get a bonus but she did not... Its blows my mind how they never once tried to verify my story by asking her or by video or something before calling cops.. Idk how many times I have left walmart with my teceiot or threw it away while walking out. How does simply leaving a receiot behond make me an assumed theif.

I ordered from Walmart twice and every my experience with this website was terrible. I wasted tons of money on my last order! My items arrived in a horrible condition, some items very damaged and some were missing. This is a complete failure! These people are ridiculous! When I contacted their support I was told that there was nothing they could do simply because when items were shipped everything was fine. They suggested me to contact the shipping company. And when I asked them why there were some products missing they just stopped replying to my emails at all! Worst website ever!

Walmart has an extremely wide variety of products and really nice prices. When I found this website I was really amazed. So I decided to give it a try and ordered one item. I just wanted to try this site before making a huge order. Well, my items arrived broken and when I contacted their customer service and asked for help they ignored me. No one from the company ever contacted me and fixed my issue. I'm very disappointed and I will never order anything from them again. The lack of customer support is what disgusts me the most.

I've ordered several items from walmart about three weeks ago. My order arrived in reasonable time but when I opened the package I was extremely disappointed because few items were missing. Thing which I did receive were great, but I still i'm very disappointed. When I called customer service I got the run around and finally after about 10 calls was promised a refund. But unfortunately I never got my money back. Really bad. Never expected something like this from such a reputable company. I guess i'll never order anything from walmart again.

Several days ago I went to the Walmart online store to buy myself something special. I found a lovely dress that I wanted to wear on my birthday party, so I ordered it. Few days after I ordered and paid I received an email from them saying my order was cancelled. I immediately contacted customer service and asked what was going on, I wanted some explanations. Their rep said that they never received the payment, so they had no other choice. Then I contacted my bank and was told that Walmart did receive my money. What a joke! These liars stole my money and I will never get my birthday dress! So extremely disappointed. Never again I will buy anything from these scam clowns!

I ordered few things from Walmart and will never make the same mistake again. Things I ordered never arrived and I have no idea where my order is. So I contacted them and demanded my money back. I had to keep calling Walmart customer service for the past three weeks and they still refused to refund me! These people owe me over $165! So recently I called them again and said that if they don't refund me I'm calling the police. And they finally answered and promised to refund me in few days. Horrible company!

About 5 months ago I ordered a TV from Walmart.com. But all of a sudden, the TV stopped working! I unplugged it and waited a few seconds, when I plugged it up again, nothing happened.
I contacted Walmart customer service via their live chat option and explained the situation. Their rep was about to issue a refund, but suddenly he changed his mind and told me that it has been too long to give a refund! Then I told that I would like to speak to a manager and the answer was no. Horrible lack of customer support! Avoid these dishonest people!

I ordered a few items from Walmart.com. One item was fine, but the second one was nothing what I thought it would be. I contacted their customer service and they said I need to go to their store and someone would help me. I went to the nearest Walmart store, spent 30 minutes there only to be told that I have to go to another store. I took a bus and went to another store which was 25 minutes away. When I arrived I was told to contact Walmart customer care by phone. No words can describe how sick I am of Walmart.

I made a return from an online purchase I made with the card, I returned item in store in person, walmart money card customer service told me that my card was blocked because they need proof I bought what was returned with said card which I did but was months ago and after the return I lost receipt so they're holding the amount of the return and everything else I have on there a few hundred dollars and won't unblock my card or give me an alternate way to get my money, they said the card is blocked that's it I can't have my money!walmart money card is a rip off you lose money continuously beware do not use this card

i bought a bathing suit bottom piece from walmart and when i used it for the very first time in an indoor pool i realized something wasnt right when i was swimming and once in the shallow end i reached down to discover that i was hanging out of the front as the bottoms fell apart and i couldnt get out of the pool . i waited until there wasnt anyone nearby and made a dash for my towel to cover up . when i tried to take the bottoms back i was only told i could exchange them but no refund. they told me i should have bought a larger pair but they were a large.

Walmart Kirkland store sold me a wrong prepaid phone card of 100$ on Jan 13, 2016, I asked for a Bell pre-paid phone card and they sold me a Virgin mobile card, probably because they thought Bell and Virgin belong to the same company at that time. I noticed the problem when I tried to activate the card and Bell refused it. I went back to the store to return the card, but they told me they could not do the return for prepaid phone card even though they feel sorry for the mistake of their employee made but they could not do anything about it, they let me to solve it with Bell and Virgin Mobile by myself, they told me they could not hold the responsibility for the mistake of their employee made for this case. I called Bell again and they told me it's impossible for them to fix this issue as they are different company with Virgin Mobile, and let me to return the card to the store. Now I am stuck!