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Wal-mart Tire And Lube Dept. / wal-mart damaged my engine

Auburndale, FL, United States Review updated:
1
Contact information:
Phone: (863) 551-3536

I recently had my engine replaced 6 months ago and had my oil changed at a different company that usually has a long wait. So since I had some shopping to do I took my van to have an oil change at Wal-Mart. Two days after my oil change my engine started knocking and a plume of smoke came out of the tail pipe. I took my van to my mechanic and he verified my engine blew due to the oil change and that I would need a new engine. I went to Wal-Mart who sent a lady with camera to take pics of my van and who took a small sample of the oil. A few days later Wal-Mart denied my claim based on the pics and a small sample of oil! I wish I knew about Wal-Mart's track record before I let them touch my van. Now I got to buy a new vehicle. Wal-Mart has lost a shopper forever.
Ni
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Mi
  4th of Mar, 2009
Agree Disagree 0 Votes
I had the same thing happen to one of my cars. Luckily I was related to one of the store managers who helped me get my claim taken care of. Mine was at the Wal-mart in DeFuniak Springs, Fl.
Cr
  5th of Nov, 2010
Agree Disagree 0 Votes
An oil sample does not lie if done by an outside(non Wal-Mart) based sampler. In your oil sample will be all sorts of evidence of engine wear that is not visable to the naked eye.

http://www.landlinemag.com/Archives/2010/May10/Bottom_Line/oil-analysis.htm

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