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Vodacom / poor service

1 South Africa

I port my number from mtn to vodacom on the 10 december 2015, since then I cannot receive calls and sms from other networks. I query it with customer care they asked me to change the netwotk on the phone and I must switch it off then on and it will work, up until today is not resolved everyday I pone vodacom they tell me it was not active, how can you say the phone is not active whereas I can receive vodacom calls. I went to vodacom midrand boulders on the 22 december the guy said he will send an email as custyomer care said he must an email. Today 05 jan 16 I called customer care and they said my phone was synchronized twice I must do a sim swap and switch it off for 3 hours and I did but i'm still having the same, I phoned vodacom again they said my number is not active I must dial 100 I did dial but still experiencing the same problems. Can somebody help. [protected]

Jan 5, 2016

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