Vodacom / false advertising on contracts
Took out a contract with vodacom on 01-Oct-2016. Took the device with Smart L+, where you get 10GB once of data an R10 000 schooling thing(not that I care about it).
Now on the 1st of Oct. In store at Mall at Reds they told me that I will get 5GB now and 5GB beginning Nov. sounds awsum. After 24 hours I phone vodacom 111. They told me that it was not activated and they will activate it an it can take up to 72 hour, so I wait again. That passed by an still nothing so I phoned again. This time they said that it will only be activated 1-Nov when my new contract starts. So I was very disappointed with this. The 1st comes and my new contract kicks in but no 10GB data. So I phoned again big apology from the lady and that it will be activated within the new 2hours. So I wait 24hours, still nothing. I phoned again and every time they apologize and say it will be activated. I told the last lady I spoke to on Thursday that if Friday it's not activate I will give Vodacom up for False advertising.
More Vodacom Complaints & Reviews
- Vodacom - legal department testing my patience 
- Vodacom - bad service 
- Vodacom - customer care? what a joke!!! 
- Vodacom - elite mobile 
- Vodacom - data usage 
- Vodacom - dongle with 10 gig data
- Vodacom - wi fi router data
- Vodacom - service
- Vodacom - signal from vodacom
- Vodacom - consumer rights abuse and unethical behaviour