SUBMIT A COMPLAINT

Vodacom / excessive amount for data usage from vodacom - billed r5 008.50 for data bundle almost never used

I have received my Vodacom invoice for a data bundle contract of 5GB per month Cell no [protected] and have noticed that Vodacom has billed me R5008.50 for November 2016 instead of only R259 which is my contract subscription for 5GB recurring data on a 24 month contract. I have hardly used the data for the month since I am at home all the time and have an ADSL line. I am not prepared to pay the amount and it should be rectified by Vodacom before 29 November 2016.

Vodacom

Wo
Nov 20, 2016

Post your comment