Vodacom / deductions

Vodacom has been taking money from my account for 3 months now and I don't even have the phone that I took out anymore. I purchased a phone via call centre and the phone got delivered. I sent it back before the 14 day policy and they still deducted it from my account. I phoned and had to explain myself so many times. I phoned again and they said their systems were down. I left my details and yet nobody phoned me at all yet. If they don't get this resolved soon I will explode. I want my money back Vodacom!!!

Jul 31, 2018

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