SUBMIT A COMPLAINT

Vodacomdeduction of fraudulent money on cell nr [protected]

I had a Pre- Paid blackberry phone. every month they dedected R59 from my available call minuts money. On 22 Sept. 2016 I took out a contract with Vodacom, because I was informed that the Blackberry BIS will expire in Dec 2016. And the Blackberry BIS was cancelled. AND now the problem is; They keep on deducting the R59 from my available money EVERY month and the SMS I got on 8Jan 2017 says that the service is extended till 7/2/2017. So they will deduct again on that day. I went to the Vodatshop 3 times and I called your call centre and still it is not fixed. they submitted a complaint under the ref: EC-04FW-2UR2E2. AND I NEVER got ANY respons, . I NOW COMMAND that this problem to be resolved AND my mony R236 be paid back to me. please attend to this problem because it is a fraudulent deduction on your part. thanks. N Stols. cell nr [protected]

Na
Jan 08, 2017

Post your comment