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Vodacom / cellphone contract

Vodacom called me to upgrade my account - which I eventually did. I specifically asked the consultant what I would have to pay at the end of the month and he confirmed that I would only have to pay x amount.

At the end of the month I received a statement and was charged 2 times what was discussed. Eventually they said that I still owed money for the old phone and therefore I have to pay for both until the other contact is paid in full.

Two months have passed and I am still being charged for two phones.

Ke
Jun 01, 2018

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