vodacombad branch service

I have been to Vodacom Canal Walk and after spending an hour and 30 minutes with ticket number T136 I asked the assistant that worked at the entrance what is happening as I only wanted to do a sim swop, she then said that she gave me the wrong ticket and I was issued with a new ticket, this time ticket number B172. I was so confused as I got a new phone delivered to me with a sim but had no idea how to activate the device, the first thing the lady at the entrance wanted to do was to sell a screen protector, when I got to the section with ticket# T136 the first thing I was told was that I need to pay R275 for the data transfer which I refused to pay, the consultant then said we can do the transfer at home. The gentlemen at the counter for ticket# B172 was so arrogant, he did not greet at all and first wanted to see the ticket before he helped me. Needless to say I left the store with a phone I still could not use and very disappointed in the service I got.

Nov 27, 2018

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