Visalus Protein Powder / unauthorized charges
Spoke with a Visalus sales representative on the phone after connecting with him online via a chat room. He called himself "Max" and his voice mail box says he's "Max Potter", but this may be a fake name. I ended up ordering 6 bags of protein powder over the phone for a total of $321 or thereabouts. One bag is good for one month, so he told me to call in 6 months for another order. However, one month later, I see my credit card has been charge another $300 for another 6 bags of powder. I called the company directly and they agreed that this was clearly a mistake as there's no way I'd be ordering 6 bags every month, yet this is what "Max" had put in the system to occur (at a cost to me of $300/month!). As my order was done over the phone and no secret "terms and agreements" box had been checked off without reading the small print...he clearly did this on his own. I had to cancel my credit card to avoid further charges, and although the company promised to reverse the charges and cancel the order, this has yet to occur.