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Overcharged
I pay for a Unlimited World Plus Plan, that is suppose to have a fixed charge but lately broadvoice been charging me for every single call that i make.
I am wondering when someone gonna do something against the abuses of this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of Broadvoice complaint handling
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Broadvoice phone numbers(978) 418-7300(978) 418-7300Click up if you have successfully reached Broadvoice by calling (978) 418-7300 phone number 0 0 users reported that they have successfully reached Broadvoice by calling (978) 418-7300 phone number Click up if you have UNsuccessfully reached Broadvoice by calling (978) 418-7300 phone number 0 0 users reported that they have UNsuccessfully reached Broadvoice by calling (978) 418-7300 phone number
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Broadvoice address9 Executive Park Drive, North Billerica, Massachusetts, 1862, United States
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The same thing is happening to me. I had called and email them several times and I'm still getting charged. Yesterday I -again-talked to one of their representatives and explain the overcharges. Today I got an email saying that the case was closed(note this was the second case opened for the same issue). This is SO DISHONEST. I'm looking for options on what can be done. Did you do anything about you overcharges?