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Videocon Fridge / Its still not installed

1 India Review updated:

I bought a IFB washingmachine and Videocon fridge... IFB service person came in the next day and setit up for us. But we couldn't use the fridge as instead of cooling it started warming things... spoke to videocon service personnel who promised to come in on saturday by afternoon but in vain.. never turned even afetr numerous phne calls... this is pathetic 1st day service itself ifs bad donno how we will have to manage

Su
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Comments

  • Vi
      12th of May, 2008
    0 Votes

    Videcon products might be okay but the service is absurd. Specially call center people (Noida) branch are never in mood to attend any complaint. I am already looking for racks (shelves) for my fridge 2 years have passed still those are not in their stock.

  • Vi
      12th of May, 2008
    0 Votes

    Further I made few complaints to Videocon authorities about the attitude of their Noida customer care and I was replied back on 28th March. In their lines below they say thy wll get back to me. I am still waiting.
    Mail from Videocon is below

    Date: 28 Mar 2008 10:03:40 -0000
    Subject: Thank You
    From: contact@videoconmail.com
    To: sumtrek1982@yahoo.co.in

    Your mail has been received and is being forwarded internally to the
    concerned department.
    You can expect to hear from us within the next few days

  • Ar
      13th of Oct, 2008
    0 Votes

    how i become a customer of your vediocon fridge i have bought a vediocon fridge, do i need to send some wareenty card to you by mail if yes tell me how i have to follow the norms

    thanking you

    my mail id ; arvind_051@rediffmail.com

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