The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Viagogo / refund

1 Berwick, Victoria, Australia Review updated:
Contact information:

I bought 2 tickets from viagogo to the barry gibb concert as a xmas gift. The concert has been cancelled and I didn't receive the refund what viagogo promised in email. There is no customer service at viagogo at all and therefore I can't get any information.

Id order: 7882437
Email: dianuska@freemail. Hu
Phone: [protected]

Regards,
Kitti horvath

Di
Jan 18, 2017
Sort by: UpDate | Rating

Comments

  • Sa
      2nd of Feb, 2017
    0 Votes

    Viagogo is a absolute ###en rip off do not use these a ### they alter the donation to suit their requirements and then charge you the customer again for a refund. ### off the world!

  • Ma
      7th of Jun, 2018
    0 Votes

    Hello Kitti,
    The same thing happened to me. The concert of Ariana Grande in Antwerpen (BE) was canceled too, after the boming in Manchester in april 2017. Viagogo promised a refund via email. I never received it.
    I tried to e-mail Viagogo, I called in Zwitserland the head office, I called the customer support in the UK. No response!

    Best regards,
    M. Simonart

  • Mi
      9th of Jun, 2018
    0 Votes

    Sold me invalid tickets with a 400% mark-up. Their website says valid tickets or a refund. Yeah, right. 40+ emails and only auto replies saying 'No refund'. Parasites

  • Ac
      19th of Oct, 2018
    0 Votes

    I can't believe I didn't know about this - why isn't someone stopping them?

  • Ac
      19th of Oct, 2018
    0 Votes

    I've just bought two tickets to Florence and the machine for £200 and the e-ticket isn't even in the email so I can't sell them. this is disgusting i'm going to aask my bank to take the money back from them.

Post your comment