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Verizon DSL / impossible to get tech support from a live person

1 United States
Contact information:

I am the pbx vendor for the econolodge hotel on 7300 W. Broad St. in Richmond, VA where they have verizon DSL. I have called several verizon numbers in an attempt to get a simple question answered, but all I get is automated attendants. Verizon wireless is also pathetic. As a vendor I support around 250 hotels in the tri-state area and you can rest assure that as soon as someone new and more reliable than cavalier comes around I will direct all of my customers to them for voice and data services.

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