Velas Vallarta / Beware of this fraud!
We attended a time share presentation at Velas Vallarta in Puerto Vallarta Mexico in November 2006. We were very impressed with the property and because of the deal that our sales man was able to secure, we purchased the timeshare and left Mexico very happy. A few days after our return the nightmare began. The fraudulent sales tactics and horrific treatment that we have since endured has tarnished our view of Velas Vallarta, Puerto Vallarta and Mexico as a whole.
The facts about our “investment” were overstated, embellished and simply not true. We were told because we were purchasing a unit that had previously been foreclosed on we had to give up the 5 day cancellation rights. They can not do this. But the HUGE fraud came to us from there trade in manager Mr. Ken Waller who arranged for a broker to purchase a timeshare we owned in Minnesota. This was the only way we could afford to purchase his property. He gave us a fax from the broker confirming the deal that he had negotiated for us.
When we returned home and spoke with the broker that was purchasing our Minnesota timeshare we learned that they DID NOT send this confirmation fax to Mr. Ken Waller. This means Mr. Waller went into the back room and fraudulently drew up this fake fax for the sole purpose of getting us to sign this contract.
We sent a letter immediately off to Velas Vallarta and Mr. Waller. Mr. Waller called us and we spent 20 minutes listening to him rant and rave, telling us to get a lawyer and he then hung up on us. We received an e mail from a manager by the name of Johnny Noe which was equally unproductive and pointless.
All our letters to them have gone unanswered and we still are pursuing them for a refund of our down payment.
In closing, one has to wonder about an organization that allows there salespeople to represent them in such a fraudulent way and that resorts to illegal tactics to complete a sale. What other devious, illegal and unhealthy practices are they allowing to go on behind the scenes?
More Velas Vallarta Complaints & Reviews
- Club Velas Vallarta - Lies, scam and rip off! 
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- Club Velas Vallarta - Scam and lies! 
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- Velas Resorts - Timeshare Lies and pressure
- Velas Vallarta - Timeshare fraud 
- Velas Vallarta - Resale of My Timeshare 
- Velas Vallarta - Really bad bussines
- Velas Vallarta - not truthful about resale for us