U.S. Security Associates
Reviews and Complaints

don't do it they will fire you and the reason would be the cellphone.

i TOO AM AN OFFICER AT THIS COMPANY IN GEORGIA, AND THE THINGS WE PIT UP WITH AT THE SITE I WORK IS TREMENDOUS. i HAVE WORKED MANY JOBS IN MY LIFE BUT NEW FOR A COMPANY THAT GIVES A RATS ### ABOUT THE PEOPLE THAT MAKE SURE THE SITES ASSIGNED IS RUNNING SMOOTHLY. I PUT MY ALL INTO EVERYTHING I DO, INCLUDING MY JOB. I DONT WANNA QUITE BECAUSE I NO FOR SURE THEY WONT GIVE ME A REFERENCE AN THATS SAD. WE JUST GOT A NEW SRGT. AND CALLING HIM A ### IS AN UNDERSTATEMENT. WE (MYSELF AND OTHER GUARDS) HAVE PROOF OF HIM SLEEPING BUT AFRAID TO SHOW EVIDENCE TO OUT SUPERVISOR FOR FEAR OF BEING FIRED FOR HAving a phone.(this has happen to a previous guard for the same situation) IM AT MY WITS WITH THIS JOB AND ITS ONLY BEEN 7MTHS. IM CONFUSED AND TIRED BUT I NEED MY JOB. I DONT NO WHAT TO DO, NO ONE WILL LISTEN TO US.

i have worked for this company for a few years... but i hate to say is that i will never ever recommend anyone to work for this company, , , management treat you like ###... and to top it of we have no type benefits or anything... i dont know how that company is still up and running...

I work for US Security and have seen a lot of crap go on there in my 26 months on the job.
I have been cussed out in front of my peers (TWICE) and have seen others receive the same treatment. The manual CLEARLY spells out that that type of behavior is not acceptable and that the FIRST offence is immediate termination. However, the perpetrators not only remain on site, they have also been promoted to lead officers.
I have worked on the last three Thanksgiving Day shifts (I began with the company in October of 2009) and it took me until Christmas Eve of '09 to get my Thanksgiving Day overtime money, as they paid me straight time for it. I don't mind working on Thanksgiving, because I take vacation for Christmas Eve and Christmas Day, but to have to wait a month for my overtime money is just wrong.
I was recently called a liar by our Regional Manager (the 3rd one in 2 years) because I was late for work after being clipped by a car on the interstate, and didn't get a police report. A police report is only given for damage of $750 or more, and mine was just enough of a paint rub to warrant only a $10 bottle of touch up paint. But I had to get off of the interstate, then find a safe place to be able to get out of my truck to inspect the damage, and then proceed to work. I was 2 minutes late and got written up for it.
Currently, I am awaiting my vacation check for putting in my 2080 hours in a year, and haven't received it yet. Our book says that you receive it 30 days AFTER hitting that mark and I hit it on November the 14th. I have tried to contact them today only to get voice mails. That is the way of this company. They DON'T want to talk to you, so they screen their calls and hope you'll go away.
The only reason that I am still with this company is that there really isn't many jobs out there (thanks to our wonderful government), I am in school, and I have bills to pay. Until I find something better, I am stuck in this crappy place.
If anybody is looking for a job, and is in desperate need of one, DO NOT go work for US Security.

Your so called supervisor there at the Koch Foods in Morton I think they said his name is Anthony something im a truck driver and i 've only seen him twice since i've been making deliveries there and the first time and yesterday evening he smelt of marijuana. I have a problem that. It's wrong, I dont wanna have deal with someone under the freaking influence.

Man up, quit whining, and be thankful. Perhaps you should offer to work a week free just for the prvilidge of wearing their uniform!

i dont speak ebonics so no i dont feel u or understand what ur trying to say

Lance brewer district manager runs a bery poor program at the company. He has people training that dont want that job and barely skim over policy and procedures. When there is a large turn over it cant always be the new employee. It has to be poor management and poor training. I saw people with years of experience and that were let go before probation was done and no problems were brought to the employees attention either. Just good bye. EXTREMELY NON PROFESSIONAL

I agree. had problems with a supervisor named Butler in the Kraft and Con-Way trucking, in Winchester, Virginia. when I quit, I was not paid t all. I also think they are stealing from Conway and not really guarding the place and taking the food from the refirgerators of the employees there. But who will listen to me? If I contact Con way or Kraft, they will dismiss me as a disgruntled employee.

This company is the worst i have work for. The operation manager is the worst if any one can say their operation manager is bad you haven meet John William is a the worst. I challenge anyone that can beat that. Every time he opens his mouth the only thing that come out it lies. People beeeeeeeeeeeeeeeee very carefull please dont work for this company they dont treat you well they have no respect toward the guards.

i was hired by US Security Associates on Dec. 23 of 2014. While i was having my interview with one of the managers whose name is Andrea, i heard this other US Security manager talking on his cell phone, screaming, and cursing out an employee. This manager whose name i don't really know, was disturbing my whole interview to the point that manager Andrea has to closed her office door. Minutes later after he got done cursing this employee, he abruptly pushed Andrea's office door and threw a pile of paper work over my head that almost heat me ! The point being is that, on Dec. 26 of 2014 i called the office to let them know that i had a car problem. Well, unfortunately the person who answers the phone and i expected to be professional at all times was the same manager that was treating his employee like garbage the day of my interview. Of course, he treated me the same way, like trash. All i wanted to tell him was that i was not going to be able to make it on Monday when he started to go off on me on the phone. After seen and heard this manager talking this way with an employee of his and now to me, there is no doubt that he gets pay for doing this ! Now i have no job because he gave me no choice, but to return my uniforms. Not even relocation to a closer place so, at least i could find my way around or something.

US Security is the worst of the worse. David Floyd is the project manager at the Amazon facility in fernly nevada. A total alcoholic with no morals. The branch manager John Mc Neil is just as bad. The guards at Amazon take all kinds of abuse. Floyd comes to work most of the time hung over and takes it out on the guards. WARNING. Don't work for them out of their sparks nevada office. They are crooks .

They must pay for travel from site to site, it's called the Portal to Portal act- it's Federal law.

I work for this compmany now in delaware and I find that to be true. The company is also racist and don't really care for the employees that work for the company. When you call to speak with somebody in the office they are always in a meeting. Your giving their voicemail or told somebody will call you back and you NEVER recieve a call back. This company is very bad. When you have a complaint your told in their on words to deal with it or we'll find somebody else to do the job then your out of work for a LONG TIME. this company is unfair.

most security companies pay rate is based upon the post. Ive seen it many times that a company will put out "now hiring, paying 12.00hr" adds... but what it does is get you to get hired, they put you at the 12.00 post for a week...then move you to a 10.00 or less post... that 12.00 post is a draw... its only meant to get warm bodies on a post.
Most states have a law that require you to have a minimum of 8 hours between shifts, if that company is not doing that (supervisor or not) then you may need to speak to your states labor board.

Couldn't agree more. Salisbury, NC is the same way.

Us security in Bakersfield Delano shafter and Los Angelos sucks ###!

www.securitasjobs.com

WOW ! Thanks for all the input about this company, and I have seen some of this stuff in other security companies. But this blatant abuse of employees, I could never work for them ( I'd knock somebody out and say they tripped ) I have all the cards, and have worked security job's & contracts for 18 years off & on. I won't tolerate being mistreated, nor have I ever mistreated anyone working for me. This company sounds like it is owned by the Clinton Foundation.

I was with them almost 17 years hurt my self back in 2015 was out 4 months they took me back knowing I have two screws in my ankle and I was told that we don't get breaks. I did state by ADA law I have to have a break. Well two days after I stated that I was moved to another site where I had to walk and check 18 wheele's busy place well I lasted 4 hours at that site they new I could not make it there to much on my ankle do to the screws in my lower ankle by the way are in there for life. So with all that said I called the office and told them I cant walk that much on my ankle O and guess what no breaks at the site they moved me to. * hour days should be 2 15 minutes breaks and a half hour for lunch. Almost 17 years I never was given a lunch break here in Ma. So any lawyer out there want to pick up my case contact me JohnnyDraper2011@gmail.com

To All U.S. Security Associates employees. Listen up, first you are in the security industry which is nothing but a "song and dance" business who takes advantage of everyone. Anyone who works for any security company in California, regardless who it is, you will go through the same problems. The way I look at it is one of two ways, first you either except the abuse you are being delt with or you start using all the legal channels to file complaints and suits against the company. I know how hard it is to find adequate employment in this economy, but you have to either accept the hand your delt or change it. People who stay with a company as long as some of you and haven't done anything about the abuse and mistreatment, you're the ones who need to be blamed. If you want to hold U.S. Security Associates accountable and get all the money you are owed, than contact a labor attorney about filing a class action lawsuit. Most labor attorneys will take this case on a contingency basis. As for filing complaints with BSIS and the California Labor board, good luck, neither agency could care less about what is happening to you. Both agencies will tell you to contact an attorney. Here is my advice, keep copies of all your time logs and make sure you turn in all your hours you worked regardless what threats are being made. There is an old say, "He who has the most paper work wins." By keeping track of all your hours and uniform receipts you will have a stronger case. The California Labor laws state that an employer who requires a specific type of uniform such as security must provide all parts of the uniforms except the boots. This means shirts, pants, badges, etc. Also, in the California, if a security company is requiring all security guards to provide their own equipment such as an Armed Guard, they have to pay you double the state minimum wage or they have to provide the equipment themselves. I do not remember the exact statutes on these matters, but I recommend to contact an attorney and file a suit against the company. To be honest, the only way to stop security companies from abusing and taking advantage of security guards to create a Union. Some states are already doing this, or contact different Unions to see if there is a way they can incorporate private security into their existing Union. The only way to change the problem is by fighting the problem and if you lose your job along the way, so be it. Either fight the fight, or shut up and stop complaining about it.

Sounds like ejack from my3cents.

jesus... after waiting since August for a response on this site you pop u and discuss your rest room habits! LMAO... Wot a ### !

This company is a joke the govermant should envestagate them. During many of my shifts I would call and ask for relief from my post to use the rest room, I would wait on average of 4 hours sometimes my whole shift before I was relieved. You sign your rights to eat off post away, but they do not allow you to eat at your post. They cover up negligent distarges from firearms so that they can keep there client and constitly lie to their clients about vital things that would hirt the company.

Worked for this company for about 2 years; currently, they have a class action suit against them for denying meal breaks to employees; still in the courts, but if you feel that you've been abused in any way by U.S. Security, then, contact a good local employment law firm and you can file a suit for any abuses or or file with the labor board to get unpaid back wages. You worked hard for your wages, so ensure that you get paid in full; don't be a passive victim. The squeaky wheel gets the oil...

Jack, contact the IRS and inform them of his lies, and then head to the labor board, and let them know he owes you money for work, and he refuses to pay you.

Jay, start with the IRS, and inform them he is lying about how much he brings in a week.Next, go to the labor board, and file a complaint about him still owing you money. Next, pray and have faith that God is going to help you out with this. Good luck.

I will address JACK BRAND, in turn here; Jack-these wages are really marginal-and it sounds like you are working for a "tight-wad pig" of a client! THESE CLIENTS SELDOM COMPROMISE AND TOSS A BONE TO THE EMPLOYEE, OR GUARD. TO TAKE THIS RAFT OF PAPERWORK AND CHARGES TO THE LABOR RELATIONS BOARD WOULD TIE UP A LOT OF TIME-AND MAY GIVE YOU LITTLE-IF ANY-SATISFACTION. THE JOBS ARE STACKED AGAINST THE LOW WAGE WORKERS UNBELIEVABLY- AND IT IS ESPECIALLY HURTFUL IN DOWNTURN ECONOMIC TIMES. THIS DOESN'T HAVE TO BE-AND THE EMPLOYER CLIENT SHOULD KNOW IT IS WELL WORTH HIS EFFORT TO EXTEND A FEW DOLLARS AND FORM A RELATIONSHIP WITH THE HELP-BUT OFTEN, THEY DON'T SEE IT THAT WAY. THE AGENCIES OUTSOURCING, AND THE CLIENTS OFTEN SEE THE GUARDS AS DIXIE-CUP IMMIGRANTS, OR SUBSTANDARD AND UNEDUCATED TARGETS THAT CAN BE ABUSED. IT IS NOT A NICE WORK-PLACE ENVIRONMENT!

Very poor service by Kris sukai, dhanpaul khemraj, hazrat Ali. Told me to stop working at site and was never called back for work. Called office serveral times to be ignored or told there was no employment for me

Do not work for the san jose branch on meridian the patrol captian tried to get me to Falseify DAR and sign it with some one elses name the staff there needs to be fired that company has go down hill I expect them to be bought out they are in alot of BSIS violations the office was in debt cant even Dot over time do not workk here they will treated u bad

I agree with the complaints. I had been working in the Virginia area of the Conroy and Kraft company site. My problem was with a supervisor named Butler. That's where the problems started. He lied about my hours and accused me of being late twice in a row, even though I worked with him so he knew when I was there. Mindgames. Intimidation? I was a newhire and they have this bad practice where you fill out a sheet that the supervisor has access to. It can be changed. You have to phone in when you "clock in". problem is, new employess are not in the "system" so your Social is not recognized so you are at the mercy of the supervisor. when I quit, I found out later that they were not going to pay me, because of time sheet hours being questionable. Again, the supervisor had his hand in this. But the worst is still happening. This happened in early January on the new year. The rude and incompetent manager and the very small Maryland office, dragged his feet in addressing this problem. I wasn't even notified there was a problem with my paycheck. I found out by calling them after 2 weeks and a half. Then I was told there was an "investigation' and then was told by the woman clerk a week later that it was in "corporate hands". What does that mean? Its a sheet with hours. It takes minutes to find out what happened. You check to see if the uniform was returned. You call the supervisor. You talk to the security guards of the previous shift and the shift after the guard who is having payroll problems, - check when he left. Each security guard usually waits until the next guard replaces him. Plus you can check for witnesses, or cameras. Of course on holidays, there might be nobody around the site that you guard. I still have not been paid and can't even get any feedback or update into where my pay is. The manager in the 2 small room office in Maryland can't be patient to listen to me. I was interrupted and so got angry and really started blasting him. He then warns me that I am constantly interrupting him, but he is monopolizing the discussion and is refusing to answer my questions and won't talk to me about who he talked to. Its a lot of bull. In any other company they have a much more professional approach and can solve payroll issues because there is a timeclock or better phone call in check in procedure. I remember when I got hired in the Third week in December 2915, that while I was filling out paperwork in the office, I actually overheard an argument with the manager and a woman on the phone about not being paid. The foolish manager had her on speaker phone so everyone could hear. The lazy woman clerk was there also. they were rude to the woman on the phone. Then, when the manager checks his computer, he then apologizes to the woman, saying, "yeah, you are right. it looks like you didn't get paid and they held up the check for some reason." Right there, I should have realized what I was getting into. A bad branch of this company. It seems this company has a lot of bad apples. I mean, the manager at least should have withheld judgements until he checked the computer and should not have had the conversation on speakerphone so that I could hear. His desk was not even in a private office, It was in the same room as where I was filling out paperwork. The other room they had was actually the room with uniforms. And that office is supposed to serve most of Frederick county and west there of in VA and western Maryland. The other office is in Tysons Corner and that serves Front Royal and east from the Blueridge mnts. But its just the incompetence, the lack of organization and lack of courtesy to inform in writing or call me that there are problems with my pay. And then I find this site that has plenty of similar complaints concerning rudeness, payroll issues.

Your comments and many of the comments posted here explain why many of you are working in a low skill position such as a security guard and why you get no respect from your management. Most of you are uneducated, as evidenced by how you can't even spell simple words, and don't have the maturity or integrity to take accountability for your actions. I see many "I was treated unfairly's" and "I was set up, " and the real kicker is the stupid low-life who is actually SURPRISED that she and her husband got fired for faking sick and calling out too frequently! I've worked in the security business and I found that many of the ghetto and trailer park dwelling types always claim some kind of chronic ailment or mystery disability and use it as a crutch as to why they didn't do their job, or trying to get out of a shift. I had one guy working under me who claimed he had a bad heart, which would always "conveniently" cause him to have chest pains before shifts on weekends or holidays, yet he managed to have an excuse as to why he couldn't present emergency room or hospital discharge papers. Many ghetto types like to fake a "family emergency" in an attempt to leave early. I got a newsflash for all of you: your employer is a profit driven business, and if you're causing overtime, which cuts into that profit, well then they have every right to get rid of you. If you're too stupid or lazy to do your job, and your ineptitude is jeopardizing a revenue producing contract, then guess what; they have every right to get rid of you.

I was fired two days after being promoted by the client, yeah, the client. the supervisor did not want me at new post, so she went back and found something to fire me for. And the thing that I was fired for, at least 2 other people at that post, do the same thing and they still have there jobs. She even had the patrol person go back and write up a new statement that he seen me outside. That information should have been put on his ORiginal DAR, not a month after . This supervisor has a high turnover because she does not know how to treat people fairly or evenly. She likes to sit at her desk and play on her phone. All the sites have books, magazines, radios and you can have your own personal phone, to play on. I know it states in the handbook, that this is NOT allowed.

I have worked in the security industry for a long time (over 20 years). I can tell you that some of what you read in these comments is true but a lot of it is false. No low wage security company wants to have to hire a replacement for you. Chances are that if you get fired, you got fired for good reason. Oh they may not have treated you the way you wanted to be treated but the causation was still on you. In those rare cases where your actions did warrant termination, there are two possibilities as to why.

First, clients have the right to have you removed from their facility. Given the client-contractor relationship, the reason why may not be a legal one but by contract the security company is required to comply (if not they may lose the contract). Second, there are some honest mistakes that are made. Some times the company may not know specifics of an incident or have no way to prove what actually happened so they make the best guess they can. If that happened to you, move on and find another job. Face it, the one in security didn't pay all that well any way.

As for the rest of the complaints- yeah stuff happens sometimes. Usually its human error. When a branch makes consistent errors- especially with payroll- determine the severity of the problem (do they fix it right away, does it happen often, etc.) and if it is too bad, move on.

I should think for most people, its a job. I do the best I can to help everyone but that doesn't always work. All I ask of my folks is to be respectful (of me, your teammates, the client, visitors, etc.) and I will be respectful to you in kind; do your job and I will bend over backwards to do mine; don't cause problems and I won't take issue with you; be patient and I will be patient with you.

US SECURITY IS A BIG JOKE. THE COMPANY IN INDIANA HAS A BUNCH OF RACISTS ### AND TRAILER TRASH HATERS...PLEASE ANYONE WHO IS LOOKING FOR WORK, SKIP THIS COMPANY. IF YOU ASK FOR THE HR DEPARTMENT THEY DONT EVEN KNOW WHAT THAT IS AND IF YOU DRIVE A NICE CAR YOUR REALLY IN BIG TROUBLE BECAUSE THEY DONT THINK "BLACK PEOPLE" SHOULD HAVE ANYTHING BETTER THAN THEM. NEWS FLASH THE COLOR OF YOUR SKIN DOES NOT DICTATE WHAT ONE SHOULD HAVE. BUNCH OF PIGS!

I was just let go from US Security Associates last week. I had NEVER ONCE been written up, called off, or left early. I had times where I worked 12 days in a row. I worked every shift, at different times, pulled long hours (12 hours, 16 hours), and I tried to do everything I could to make our workplace a better place to work. I agree that the "chain of command" is full of idiots. My wife went to high school with the branch operations manager. She said he was known as the biggest drug user in the school.

The long hours stink, they give you no breaks, you have to try to find 3 minutes to go to the restroom when you can.

The pay - well let's just say that they pay you below the POVERTY level! And that's when they're not cheating you out of hours!

Yet they make out on their website that they have such highly trained professionals... yeah right!

They only want some putz to come to work and stand there so the company can collect their big fees.

US Security SUCKS !

Don't waste your time with them!

Yes, don't work for this company! I was set up and got Fired! This new employee didn't pass down what I had to do for the night, and since it fell on me they fired me and accused me of coming to work and planned to not do as I was told. They charged me with being "Willfully Disobedient" The memo they had on the door was vague and left to interpretation.
Serious, I didn't come to work wanting to Disobey! I didn't have a clue what I had to do and I never seen the note that first shift left for me. They then blamed me for not calling the Site Supervisor. I had no clue of anything until the first shift officer came in @ 6 am. I had NO Say in the matter. Now the new employee went undisciplined and I got fired. They are always right employee is always wrong no matter what happens! They do NO WRONG.
Another time before this ... I worked the 3rd shift and when I got there I was told not to check the empty trailers because I was by myself for 3 hours a night and I didn't have time. Then one day first and second shift didn't find some grills in the trailers for 4 days so they say and everyone got written up. I voiced my opinion and since then I noticed things were happening leading up to the night I got fired.My site supervisor told me that "If I didn't like it there that I could find another job" Then she told every one else of the 4 people who got written up. I thought that was unprofessional! Treatment of the employees is like being in grade school...Then my site supervisor says that she wanted me to sign the write up because she was trying to cover our ###? More like she was covering her own ###! She has no backbone and wouldn't dare stick up for the 3rd shift at all...So I got written up for something I was responsible for...Sure does SUCK!
Now they have a new crew there and they will be going out the door too it is just a matter of time.

USSA PAYS between 8-10 dollars an hour, So you get what you pay for, if someone's stealing in a store runs out people yelling stop that person, that guard will not put his life on the line for 8 bucks an hour no sick days no health insurance, USSA just want a body on site that's why 75 percent of sites are low pay and wack all u gotta do is sit there and look like u doing something, now I never had a prob with my branch, but I seen a lot of employees get treated unfair but it's not our branch it's our clients, on my behalf I say give us better pay, u get great service

I agree. The management is some of the worst I have ever seen. I have seen supervisors modify reports as not to get in trouble. Also illegals allowed to enter sites that have sensitive government projects.

I worked for U.S. Security for years and the office staff in Jenkintown Pa are such a JOKE!

One H/R Manager, Victor Lay is hated by everyone who is unlucky enough to be hired there!

The Account Managers only hire young females and / or friends and relatives! Truly a triple-trash

outfit with very LOW paying sites! Also, I worked at sites where I had to drive the company truck, and they provided NO insurance info and the vehicle was left up to me or any staff member, to keep that barely running old trash truck running and when I had to call corporate for help with the truck issues, I was repeatedly told by the boss, "It looks to me like you are on your own!" Really?

The U.S. Security supervisors who finally did come to do site checks, only showed up to screw the

females who were employees! A real disappointment of a very low quality trash company!

SO glad to kick the U.S. Security dust off of my shoes once and for all! Security company! HA!

I was hired by the Hagerstown, MD 'Branch" to work a Christmas Job.. great money.. but I had to spend 17hrs in my own vehicle.. but at 19.50 it was good for the bank account.. that was December 25th... As 2011 began and I called the "Administrative assistant" I always got a run around or "OOO we have to get some new forms .. I'll Call You..". Jobs were offered at 8 bills an hour.. that most decent security companies would get more $$ for the staff for having to do.. I.e. using your own vehicle for the entire shift [temp assignments] or require a Shack... the disgusting part of it.. the client was UPS.. having been an admin for another East Coast Staffing Co.. I know that USA simply underbid on the contract figuring they will staff it with those 'hard hit' for employement. LOL the Walmart Contract that I worked hadn't been fully staffed until the 24th!

When I was hired I left a goft cat position for a job at U.S. Sesurity promised a golf cart at my post. I ended standing up my
feet to the point of pain on my feet that I could not sleep at night. I had a foot problem for years but avoided jobs that I
would have to stand. I ended up seeing a podiastrest(foot docter} and I hate doctors to see him. As far as I am concerned U.S.
Security outright lied to me. I am a member of pre-paid legal services about this. I was told they had that legal right if
though it is is lie. I ended up spending alot of money on my feet to avoid the terrible pain that I have encountered. I should
not have had to spend any money on my feet. This standing also put me on musle relaxer because standing on my feet
caused arthrical, loss of motion, and pain which is because of their lie to me on the interview.They said your are using T"3s
which was made for police officers standing on my feet for hours.

so true, i used to work for us associates security in san antonio. it's ###. they make you think that your heading for a big time career, but they charge you bunch of money to get started. i was hired in feb of 2008, i was working at the malls of la cantera.at the time la cantera was the only high paying job, like 10.00 an hr and if you lost your postion, oh well, they made you deal with it. sad but true. if you see any aversting ads in san antonio for full time assume it's only part-time.. a father who is strugging for his family thinking he'll be getting a better paying job is trick into nothing.. i strongly recommed only one company with price security.. price protective services will take care of you and your family..