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UPS Express Saver / worst service

Russia
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Worst service
Needed to get some documents and numbers for my car, took UPS Express Saver service, paid extra money for the delivering the package on a definite day to a definite person. Paid 3 times more then it might cost through russian post services. As a result, UPS brought the package one day earlier: on the day when the person who the package for is off, UPS man gave the package to the frist people he saw and left. What a
"wonderful" service! I just wonder what for i paid extra money for UPS Express Sever service, which i did not get?

Dj

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