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UPS review: missing box 129

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12:00 am EDT
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The post office between benton, Louisiana and thermopolis, wyoming. I recently mailed out two boxes to my mother containing baby items for my sisters little newborn baby girl, including new items and some of my son's outgrown items also family heirlooms. It was in a 10 gallon aquarium box filled with 20 pounds of baby items. One box made it there days later and the 14th of April. They were mailed out on April 11th. To this date the other box is still missing. I have contacted both mail recovery centers and been told there is no record of this box. I have contacted the postal inspector, the postmaster here in benton and the inspector general with no luck. No one seems to care that this box is nowhere to be found. My only thought is that it has been stolen, as it is not where it should be at my mothers house nor is it in the mail recovery center where I was told undeliverable mail would go. I have contacted everyone and with no luck. So be warned if you want your package to make it to wherever make sure you insure it or mail it UPS. Dont trust the post office. They don't care.

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vanderr
, US
Jan 07, 2024 9:01 pm EST

92748903031602543400333256 tracking number. tracking info indicates pkg has left fife, wa 7 days ago en route to usps?, a distance of 100 miles to my residence. my delivery date is extended daily. where is my package?

ryanne

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CA2400
Corpus Christi, US
Dec 25, 2023 8:14 am EST

One package transferred to the postal service, but they are still waiting on the package. UPS has not delivered it yet, tracking number shows USPS waiting on package. UPS has horrible service, it takes way longer to deliver from this company, if you get it; they will dump your package at the post office.

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AnonUPS
Clay Center, US
Nov 04, 2023 4:52 am EDT

It used to follow the shipments across the nation, now it is totally worthless. Now it shows shipped. That's it, until delivered. UPS employees got a raise and the customers got the shaft.

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Joseph Gas
, US
Oct 22, 2023 3:18 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

paid for 2 day delivery, package is 5 minutes from my house and they change delivery to the next day, 3 day not 2 day. Impossible to get a human on the phone. I WILL NEVER PAY FOR UPS SHIPPING AGAIN!

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RBJ.too
Laguna Woods, US
Sep 23, 2023 3:28 am EDT

I watched the UPS truck go past my unit. I later found a notice taped to my door.

UPS tracking number [protected]

Question: Are drivers instructed on how to use a doorbell?

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Jason Potts
, US
Sep 10, 2023 3:50 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I was supposed to have a delivery today so last night I set instructions to have it delivered to the front door of my appartment building and it wa a not delivered and I want to know why. Package tracking #1Z20F7420313370054

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Gul Ahmed
Karachi, PK
Aug 19, 2023 1:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I hv lost my 2 package in different dates and countries thru UPS ,

I hv complain more then 10 times to UPS , No one is listening and responding.

Please help me

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rudel
Oroville, US
Jul 31, 2023 5:51 am EDT

have 4 tires for pick up date 7/24/2023 by 7pm did not happen

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Douglas MacArthur
, US
Jul 15, 2023 9:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Needs to improve communication between their drivers and their parcel recipients by providing their drivers phones and/or GPS maps with which to alert parcel recipients as to the general whereabouts of their drivers and the recipent's position in the delivery line so the latter doesn't have to wait all day in one place for his package.

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whata
Dallas, US
Jul 15, 2023 2:59 am EDT

MY SHIPMENT # IS 1ZA2027W1399417802 CVS STORE #7417, 11820 ELAM RD, BALCH SPRINGS TX 75180, US

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B Brownie Brown
, US
Jun 06, 2023 1:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

USELESS !

Useless ... Simply useless ! There concept of customer service is nothing but excuses ! On day five (5 days past the quoted delivery date) still waiting to find my package !

UPS WILL NEVER EVER GET MY BUSINESS AGAIN !

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Tbone161982
Salt lake, US
Jun 03, 2023 11:24 pm EDT

You pay extra for faster shipping, and packages just keep getting delays. You can't talk to a physical person about any issues...they won't reimburse for the shipping that does not arrive when stated. Pricing gets more expensive and the service continues to be garbage. Any time I can just go with usps I will.

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UPS_Sucks
Long Beach, US
May 28, 2023 10:27 pm EDT

There was a time when you could call the UPS 800 # and get an inteligent answer regarding a shipment. Thank is no longer the case. You call [protected] and all you can do is talk to voice prompts and recordings. Then they have the nerve to advise that the call is being recorded. Bull

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Michael at Cresswind
, US
May 16, 2023 3:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

On May 9, 2023 at 12:10 PM a UPS driver traveling North on Spirit Way in Charlotte, NC 28215 was traveling at an excessive speed. Unfortunately, this is not the first UPS truck that speeds through the Cresswind neighborhood.

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Jimi Walker
Bennett, US
May 08, 2023 6:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Placed a call concerning a lost package and open claim. They told me I called too much and hung up. It’s my package that the receiver keeps calling me asking so I’ve been trying to get an answer A couple different employees have all been rude and disrespectful

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GinaStillman
Wellington, US
Apr 24, 2023 11:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been trying to get resolution to 3 claims for over 6 months now and nothing. I have been on the phone so many times for hours and I mentally cannot do it anymore! Something has to be done! Every time I call I get oh maam, I'm sorry!, so tired of hearing this over and over again. Please help me!

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Jack Pallas
, US
Feb 18, 2023 12:57 pm EST

Paying the last two times for UPS air two day delivery is an embarrassing ripoff. I am DONE paying for such a poor service. I will only be using fedex going forward- regardless of cost. Why? Because they send an actual picture of your delivery on your doorstep.

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Jomar Pimentel
deerpark, US
Feb 15, 2023 5:16 pm EST

Package was sent Feb 2, Until now did not receive.

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Pokie65
Pendleton, US
Feb 04, 2023 4:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

The package was delivered at 10:36 and was thrown behind our mailbox in the culvert. That was disrespectful. Our driveway was clear all the way to our house. Never imagined having to climb in the snow down an embankment to get our package. Package was very wet.1ZA04F950307445353 This is the tracking number.

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Lorraine Rogoff
, US
Jan 01, 2023 10:53 am EST

Your shipment

1Z75A43A0310456385

Delivered On

Friday, December 16 at 4:04 P.M. at Front Door. UPS man was going from door across the street as if he couldn't find the right house. My rights were violated as it is a federal crime to open someone's mail and then tape it shut.

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Chuckhutchinson
LONGVIEW, US
Dec 07, 2022 4:59 am EST
Verified customer This comment was posted by a verified customer. Learn more

We will not use UPS as long as they gather information for government about gun purchases.

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Titah Prettygirlzswagg Msjohnson
, US
Dec 06, 2022 9:52 pm EST

Ups driver keeps backing into the driveway several times a day to delivery his packages on our street! not sure if its different drivers everytime or the same guy. The neighbors accross the street also has a son employed by ups and he parks his truck in the middle of our street often as well.

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Corncobb
Olney, US
Nov 29, 2022 5:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

The Delivery driver for my package threw it up on the side of my house, on the porch /deck. This is not the side of the house to deliver. Deliverys are on the west side of my house on the concrete step.

The diver threw my package at a great distance and the side of the box was crushed.

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James Markey
, US
Nov 14, 2022 10:18 am EST

junkie company I don't understand why anyone in corporate still has a job. Even the shareholders should fire themselves. Crap crap crap did I mention CRAP

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Marched
DETROIT, US
Nov 06, 2022 4:57 am EST

They Said We Was Not Here Why We Was

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adkhikers
Indian lake, US
Nov 01, 2022 3:08 pm EDT

Tired of the UPS driver leaving our packages at the main road almost a half mile from our home! This is the second time in 3 days the driver just dumped them off. FIX IT! Or hire a drive that can do the job! We have seen other drivers always have the time to stop for lunch, and still bring everything to are door

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Valve-less
Dripping Springs, US
Oct 24, 2022 2:54 am EDT

The driver said the package wasn't on the truck and didn't know where it was. This is 1K of custom-made engine vales. I took 4 weeks to make them. I got the last of the metal to make them. December is the earliest that they will have more metal to make anymore.

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Lois Timko
, US
Oct 10, 2022 10:17 am EDT

I’m a senior and UPS only made one attempt to deliver my package. Now I have to run around to retrieve it. Poor business practice. Why can’t they attempt a second delivery? Original delivery was on Thursday 9-29 and no other attempt has been made. No other company has this problem except UPS.

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Dalia Jeronimo
, US
Sep 26, 2022 2:26 am EDT

I ordered a phone through Apple and it was delivered through UPS. I was at work but I have security cameras that show my package being thrown at 2:41pm on the 16th of September. Mind you it’s a phone that was in that small box. (Not heavy at all) to be thrown like that. I’ve worked for Amazon so I know how it is

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buzzy551
Corinna, US
Sep 04, 2022 4:49 am EDT

WHY HAVE A PAGE THAT WANTS TO HELP YOUR Customers if the drivers dont follow the direction we have given them.ie Please ring buzzer at door when package is delivered.I live in a senior living facility and the door is always locked .on several different occasions the items have been missing

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Charlotte Rice
, US
Aug 29, 2022 11:37 pm EDT

I expected a delivery on 8/23/22 from Amazon thru UPS. I received notification that delivery was made at 2:04 pm. specifying that the package was left either on the porch or at the front door. I live at 3730 Evergreen Drive Apt. 106 in Monroeville PA 15146. It is an apartment complex with a specific coded delivery service.

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rgregory1
Irving, US
Aug 08, 2022 11:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

My shipment is lost for 1 month and UPS won't send me a claim form. My company is the shipper. Product valued at $3,000. UPS.com says i can't file a claim. I am a business. Was told 2 times that we will receive a claim form. My account number 19XW42 and tracking number is 1Z19XW420366132098

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Allison Francis
, US
Feb 02, 2020 4:22 am EST
Verified customer This comment was posted by a verified customer. Learn more

The same driver pulled out in front of me twice today. I had to slam on my brakes to keep from hitting him. He should not be driving a truck any where. He needs to be at the loading dock loading packages. Please contact me about this situation. Email is fallison36@ gmail.com. Phone # [protected]

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steve51158
, US
Jan 12, 2020 8:08 am EST

I received an email last Thursday 02/01/20 from UPS stating I would be receiving a parcel on the Friday 03/01/20 by END OF DAY.
I waited in all day but no delivery, at 20:38 I received another email stating the deivery had now been rescheduled for Monday 06/01/20 by END OF DAY again!.Extremely poor service.

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xiaoshan shi
, US
Dec 11, 2019 11:48 am EST

December 5. At about 4 o'clock, I was asked by the ups driver to let me remove my car from the door of his garage. He was completely unsure that he had broken into the private territory of someone else's lot. Very unfriendly. I asked. If Your driver broke into my parking lot again. I decided to sue you.

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P Hill
, US
Nov 30, 2019 4:07 pm EST

UPS never rings the doorbell! Fast seems to be there motto with no concerns for the customer.They knock once or simply throw small packages on the porch. All in clear view so that they can be stolen. I have always been disappointed with their service. Their package handlers are the worst. I would never choose to ship anything by UPS!

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Breadfan
, US
Nov 24, 2019 1:57 am EST

If you don't like UPS, use someone else... It's that simple... You have no idea what it's like working for UPS so go find something else that you have more knowledge of to [censored] about

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JD Train
, US
Sep 22, 2019 4:41 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

License gey 441 in Miami at 945 am Monday 9/16. Your driver almost killed me, he was speeding in a residential area. Not sure who gave him a job there but you should really look carefully at this driver.

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JimPC
, US
Aug 21, 2019 2:23 pm EDT

I was driving behind one of your trucks today (8/15)on Terry Rd in Truck number 143317. I could hardly breathe due to the smog from this trucks exhaust. Please address this as it makes your company appear to be careless in the public's eye about the environment and the public's well being.! !

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Strahle
, US
Jul 29, 2019 2:45 am EDT

Dennis Robertson Jr. an employee of UPS working in Louisville, Ky is using illegal drugs. His drug usage consists of marijuana and possibly crystal meth. It would be in your companies best interest to investigate this matter.