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Unilet / Philips / Failure TV, poor customer service!

1 India

We bought Philips 21" TV, Model No - 2443 two months back(Oct-13-2006) from Unilet Appliances Private Limited showroom - Cox town,Bangalore. With in few days the problem started. Suddenly without warning picture/sound goes off. Even the personnel who come for the service from authorized service center agrees the piece/model itself is a defective one, which got repaired and delivered to me.This he proved by showing a sticker (contained details where the repair has be done) pasted in the back cabinet of the TV.

After an initial fight with Unilet and Philips, Unilet agreed to replace me a new piece. As i Lost trust on Philips and asked Unilet to replace different brand TV(Samsung/Sony) but they refused on this and delivered me new Philips 21" TV, Model No - 2443. So please rethink before buying goods from Unilet and Philips brand. Though the Unilet people has replaced me a new piece on Dec-15-2006 after a lot of fight,But I doubt how the replaced new piece works...

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