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U-Haul International / bad battery

1 Sigourney, IA, United States

I ordered a uhaul on Friday February 2nd to be picked up today, February 5th, went to pick it up and it was dead and would not start. Was told by the man who we paid that it happens because it's cold (and snowing as we arrived). So we got it jumped and he said to leave it running for about 30 mins and we let it run over an hour and then shut it off for 5 minutes and then started it again and it died. Won't start and the roads are getting worse and just waiting on the guy to come jump it again. Don't want to be charged for dropping off a bad truck when it's what we were given. We also were told it would be $313 and when we picked it up it was $331 and weren't explained on the extra charge.

Feb 5, 2018

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