TXU Energy / Outrageous Wattage
Okay, here we go. For the past two months my bill has increased. Here's the story:
I live in a one bedroom apt, no bigger than 800 sq ft.
December, I received my bill for $128.00 (rounded), which was normal.
January, I received my bill for $248.00 (rounded). My bill w/TXU never raised over $150.00 so I gave them a call. Of course I got a foreigner who I could barely understand. She told me that I was using more KW's. I told her my usage was the same from the month before so I'm wondering what's going on. She also told me to go and read my meter again. Now, the way they teach you to read the meter is absolutely not understandable. I then decided to use less energy. I had my windows and doors resealed with new weather stripping, I unplugged appliances I wasn't using, switched clocks to battery operated, unplugged my TV, wireless router, computer and radio at night and replug it when I returned from work the following day. I made sure when I left a room I turned the light off. The heater was off during the day and I even had my two yr old son watching tv and playing with his toys in the dark.
Here comes Feburary's bill. I'm thinking I got my bill down, but the joke was on me. $342.00 (rounded)! ARE YOU SERIOUS!!! ON A 1 BEDROOM APT, ARE YOU SERIOUS?
I called again, again they told me to read the meter. I told them the weather is bad now and to read that meter is impossible. I were told they could send another tech out to read the meter but I would be charged. I was so pist, I began cussing and fussing. I then took it upon myself to email corporate. Not long after I get a call from an AMERICAN REP located in my city and guess what she told me, "READ THE METER AGAIN!" Knowing she is local (judging my by the area code of her return phone number), she full well knows it is freezing and raining. I returned her call and guess what, I got her voicemail. She called back, I couldn't get to the phone I was in a meeting, but you would not believe what the message said, "READ THE METER AGAIN!" OMG! I called her back, got her voicemail and told her that I'm considering switching to another energy company. Ambit is low but I've read some disturbing info on them. Relient and Green Mountain is the only other energy companies in TX.
If there's anyone out there who knows of an energy co., that is any good, please let me know!
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