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Tracfone Zte Valet / phone somehow lost all my minutes

1 Rensselaer, IN, United States

My ZTE Valet phone start telling me that "this phone does not have the funds to make this call", It has happened twice, the first time I called customer service and they had me put in various codes, and fixed it. The last time it happened, I mysteriously lost all my minutes, over 1700 minutes so I called customer service and the Lady basically told me I was lying about my minutes, which I did not appreciate, but after talking to a supervisor they told me that it would take 4 days to get my minutes back, tomorrow will be 7 days and I still haven't got my minutes back, or my $100.00 phone has not been fixed.

Aug 12, 2015

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