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TracFone Wireless / loss of minutes when transferring phone numbers

1 Blairsden-graeagle, California, United States

I transferred a phone number away from TracFone to Verizon but wanted to keep on TracFone active. I was told that I needed a new SIM card and I would retain my minutes and service time. When I reactivated my TracFone with the new SIM card they removed all of my minutes that I have already purchased 2, 225. What a scam!
I called several times and they would not do anything for me. I have been a customer for about 10 years.

Dec 27, 2018

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