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Toyota Rent a Car / Bad service

19010 Northwest Hwy.Houston, TX, United States
On Aug 1, I rented a car from Toyota Rent A Car, after a minor "fender bender". I had it from Aug 1 at 5:23PM until Aug.2 at 4:30PM.

I was charged $60.93 (including tax). It seems I had the car for 2 calander days at $23.99 per day.

I don't remember being told this (but maybe they did). I had rented a car before and paid little attention to their LONG speel of conditions. In the contract under charges it does say "C",

which I guess means "calander days".

I called their major competitors in the Houston area (Alamo, Avis and Enterprise) and they all bill in 24hr. increments!

Then remember, they may rent the car again at 5PM, and that customer has to pay also for that day!

Stay away from TOYOTA RENT A CAR in Houston, unless you are willing to put up with their "double-dipping".

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Toyota Motor Corporation Logo Toyota Motor Corporation
Customer Care Service
Overall Satisfaction Rating

732 Reviews
1 Toyota-Cho
Toyota City
Japan - 471-8571
+81 800 700 7700
+1 310 468 7814
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