The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Tlg Great Fun / be careful

1 United States Review updated:

Over the past several months I have been getting charges of $11.99 on my credit card by a company called Great Fun. Never heard of this company never received anything from them. Turns out when I booked a trip with Priceline there was a fine print scheme that had this company Great Fun receive my credit card info and bill me every month for $11.99. Supposedly I was to get coupons or something. Never did. Paid over $100 to this company though. Looking around online it seems that there are many other people having this problem and talking to one of their representatives it didn't seem like this was out of the ordinary.

Va
Sort by: UpDate | Rating

Comments

  • Do
      21st of Nov, 2008
    0 Votes

    Call the company at 1-800-214-6422 and you will speak with a run of the mill service rep on a script. Cancel your account, once your sure your account is cancelled ask to speak with a manager. The service rep will give you a line about faxing a letter requesting refund to the provided fax number, this is B.S. hence the request to speak with a manager. Make sure that you are documenting names and employee numbers so there is no doubt in their minds you mean business.

    The supervisor/manager has the ability to process a refund electronically while on the phone and will give you a confirmation number for the refund. It takes 7-10 business days and showed up in that timeframe in my case. If they don't you should have names and employee numbers for everyone that promised you something so you can go back and make heads roll big time if necessary.

Post your comment