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TicketNetwork review: Awful company 44

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5:47 am EDT
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I'm an old pro at ticket-buying who buys tickets to sporting events all the time -- sometimes from TicketNetwork. TicketNetwork Direct is a secondary market ticket website, just like StubHub, TicketsNow, RazorGator, and literally hundreds of other websites online. Each ticket on the website is not owned or even priced by TicketNetwork but owned and priced by different people and organizations throughout the country. These people have the ability to price tickets at whatever value they want and this fact is mentioned PROMINENTLY in the TicketNetwork "Terms and Conditions" (obviously, the guy above didn't read them). Regardless, why complain to some poor call center rep at TicketNetwork about a $17 mark-up? And why should they send over a manager to tend to this guy's every need? TicketNetwork doesn't price the tickets and they're not the bad guys. So why scream at them? Scream at yourself for buying too hastily. It's not their fault that our friend here didn't look before he leapt. I deal with TicketNetwork all the time and they're always very nice and professional. It's just important that people know what they're getting into when they buy tickets off of resale tickets. 90% of the time you're going to have a mark-up on the ticket price, so don't be surprised. That's the nature of the business and always has been. If you don't want to pay the mark-up, either don't go to the game or get a nosebleed seat left over from Ticketmaster. Just make sure, unlike the person above, that you know what you're buying before you buy it. Word of the day: RESEARCH. Research and you'll find that TicketNetwork Direct prices are usually cheaper than other resale sites. I usually go to them and I have every intension of doing so in the future.

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44 comments
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RonnyS
Houston, US
Aug 14, 2010 10:38 pm EDT

Okay just want to know are the tickets from this website valid? Like where they actually real?

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NewvilleMom
Newville, US
Jul 24, 2010 6:00 am EDT

The company has nothing to do with the prices. They simply offer a venue for people to buy and sell their tickets. I bought tickets to a local event for 60$, from the local website. On Ticket Network, people are trying to sell them for 4 and 5x the original price! Now THATS what I call scalping! You would have to be stupid to buy tickets on that website.

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Ticket Buyer is Sad
Kiltor, US
Jun 09, 2010 8:34 am EDT

Ticket Network Direct is simply the worst company to ever buy tickets from.

Customer support is terrible, prices are terrible, the entire company is dog doo.

If you buy tickets, look up the Box Office or a local broker... Dont buy tickets from Ticket Network unless you want to pay 100% more on handling, shipping, and tickets. The websites that link with Ticket Network, make sure to vet them well... If they dont hold tickets, dont buy from them.

Call real Ticket Brokers, leave Ticket Network to go out of business, these people are the worst in the business.