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Ticketbis / charging twice no refund

1 United Kingdom
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I purchased two tickets which I received only I was charged for 4. When I questioned this I was told I had ordered 2 tickets on two separate orders. I did have to try to get tickets twice due to their system not completing my first attempt during which no card details were given. However they did have my card details from the second attempt and then charged twice. However I only ever received communication via one order reference for 2 tickets not 4 or two lots of two. They have refused a refund stating that I placed two orders. Do not use this website they charge you for their mistakes.

Mi
Jan 19, 2016

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