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TIDAL

listen.tidal.com

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2.5 1 Review 1 Complaint
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TIDAL Reviews 1

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12:00 am EDT

TIDAL Solid music streaming with great audio quality

I've been using TIDAL for a few months now, and I'm pretty happy with the experience. The HiFi audio quality really stands out – it's like you can hear every instrument in the song. I also appreciate the curated playlists; they've introduced me to some great new artists. The app is user-friendly, and I haven't had any issues with streaming, even on my daily commute. It's a bit pricier than some other services, but for the audio quality, I think it's worth it.

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TIDAL Complaints 1

ComplaintsBoard
J
11:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Tidal is committing fraud and has stolen money from me since I cancelled service on 05/02/2024 I was charged $12.48 by Tidal every month since I cancelled on 05/02/2024.  I have a confirmation email of my cancellation on 05/02/2024 sent to my email and never received another email about my service being reactivated at any point. Tidal has been billing me...

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Is TIDAL Legit?

TIDAL earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds TIDAL to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, TIDAL is known for their high standards and safety. If you're thinking about dealing with TIDAL, it's wise to check how they handle complaints.

TIDAL has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

TIDAL has claimed the domain name for listen.tidal.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Listen.tidal.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Listen.tidal.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for TIDAL have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • Listen.tidal.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
  • TIDAL protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to TIDAL has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About TIDAL

Screenshot TIDAL
TIDAL is a subscription-based music streaming service that offers access to a vast library of songs, albums, and music videos. It provides high-fidelity sound quality and high-definition music videos, along with curated playlists and exclusive content. Users can create personal playlists and download tracks for offline listening. TIDAL also emphasizes artist compensation and offers various subscription tiers.

Overview of TIDAL complaint handling

TIDAL reviews first appeared on Complaints Board on Oct 14, 2024. The latest review Tidal is stealing money not acknowledging cancellations of service was posted on Jul 12, 2025. TIDAL has an average consumer rating of 1 stars from 2 reviews. TIDAL has resolved 0 complaints.
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  1. TIDAL Contacts

  2. TIDAL address
    540 W 26th St, New York, New York, 10001, United States
  3. TIDAL social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 14, 2025
TIDAL Category
TIDAL is ranked 10 among 16 companies in the Music, Movies and Television category

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