After having two incidents with Thrifty I am compelled to try and help someone else avoid what I experienced.
1. When I returned my car, the attendant swarmed to my windshield as if it was a shattered mess and pointed out a "crack". When I looked at it, it was literally so small that I didn't think anything of it until I was notified by mail that I was to pay nearly $250! The whole thing seemed like a fraud to me from the start. I imdediately went online and discovered that this is apparently how they operate. I managed to get the representative to remove the charge, but was left with the impression that they simply do this to capitalize on the number of people who do not contest the charge! To me this is fraud, pure and simple.
2. Two months after the rental we recieved a notice from Thrifty that we had ran a toll which was .75. They assessed a $25 admin charge on top of it. We never missed a toll and upon calling the representative he simply removed the admin fee without anything more than a question from me regarding the toll. I was, of course, happy they removed the fee, but again was left wondering how many people they actually get through this scam. Once again, this is "fraud" and leaves me so disappointed that a company chooses to operate like this.
Everything about this company feels like a scam to me and I would highly suggest you choose some other company. In addition, no matter who you choose to rent a car from, make sure you look over every detail of the condition of the vehicle before you accept it.