The Modern Vault / Shelly is a liar, con artist, and fraud, caught selling damaged furniture, dishonest dirtbag dealer
WHERE TO BEGIN...the owner of this shop is completely unethical. They ship furniture that they know is damaged and then blame everyone else. I made the mistake of agreeing to ship for this store (NEVER AGAIN). When I arrived at the store I carefully BLANKET WRAPPED the order and then sealed it with stretch wrap. The terms were to ship the piece BLANKET WRAP (SEE PICTURE FOR PROOF):
Item 1:Mid Century Dresser
Description: Needs Blanket Wrap and Delivered to Apartment in Brooklyn
Dimensions: L: 5 ft 4 in. W: 1 ft 7 in. H: 2 ft 6 in.
Weight: 50 lbs
to be picked up within 7 days of our agreement on June 17th, 2015 and delivered 14 days after pickup (You can see this is July 1st so we are well within that window)
Starting yesterday we began receiving the most nasty and profane text messages threatening to shut our business down, call the cops, etc because we didn't deliver yet. Apparently Shelly can't count days very well in addition to shipping damaged furniture.
When I arrived at the delivery, I UNWRAPPED THE BLANKET/STRETCH WRAP and the customer finds a VERY small corner knicked (kinda like in the picture in the advertisement on the uship page, but I digress). Clearly, this was damage that was already there since we had so carefully wrapped this item. I was then told to cough up several hundred dollars for a mistake I did not do. I offered to have an antique dealer who fixes these things locally look at it and Shelly all of a sudden didn't think the damage was that big of a deal any more.
Then, to top it off, Shelly refused to give me the COD code for payment unless I deliver the piece of furniture to the 30th floor claiming we agreed to "WHITE GLOVE" service when we agreed to BLANKET WRAP in our agreement (can provide proof with a picture to prove what I'm saying). For those who don't know, "WHITE GLOVE" means you take a delivery all the way into an apartment for delivery and "BLANKET WRAP" means you just wrap carefully and deliver outside the residence.
1st dibs really has gone down hill if it allows vendors like Shelly on their site. Most of my jobs are repeat from vendors who are actually professional. Shelly is far from. CAVEAT EMPTOR!