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The Kraft Heinz Company / 6 oz orange jell-o

1 Johnstown, CO, United States

I purchased a box of Jell-O and made it per instructions. Then I placed in refrigerator overnight but it didn't set-up.

I purchased a second box of Jell-O and again placed in refrigerator overnight. It also never set-up. The second time I used half the amount of water but it didn't help.

I believe that the gelatin was missing or bad.

I made a video of the Jell-O that didn't set-up the second time and photos of the receipts.

Please return my money: 1.00, 1.25, plus tax.

The Kraft Heinz Company

Dec 27, 2017

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