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Thd / Cbna


incorrect reporting to credit bureaus

Complaint Rating:  84 % with 38 votes
84% 38
Contact information:
Sioux Falls, South Dakota
United States
I had a home depot credit card issued by citi (Thd / cbna) . Due to a loss of our business in 2007, the account was charged of in 2008, 5 years ago. Citi is still reporting the account to all credit bureaus showing a balance and a past due amount. The have no public telephone number to discuss the error with a dispute department. They can only be reached by fax and they mostly do not respond. My husband is now deceased and i am caring for our family (Including a special needs child) on my own. I have been trying to get this corrected since may 2011, and again this month, february, on the 13th and 20th by fax. I asked that the dispute dept. Fax a letter to my mortgage broker because the error in reporting impacts my credit score by - 40 pts. I will lose the house i need for my family because of this and i cannot talk to anyone there!! I am at the mercy of a department that i can't even contact, who has been reporting incorrect information for 5 years!!
Complaint comments Comments (7) Complaint country United States Complaint category Credit Cards


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A  23rd of Apr, 2012 by    0 Votes
If you dispute it online through the reporting agency then you should be able to get it removed. Legally I believe they have 30 days to respond and if they don't the reporting agency will remove it. I have had a few things taken of because hey were old and the reporting agency didn't respond or provide the information. To prove that it should still be on there. Good luck with everything.
N  4th of Mar, 2013 by    0 Votes
There is a $12.00 charge on my credit report saying I am 60 days past due. I have not idea who this could be. They show an account number I do not recdognize. Can you help me to find out who or what this may be?ynotjean@yahoo.com
N  17th of Jun, 2013 by    0 Votes
THD/CBNA is bad. I strongly advise not to apply this credit card. It made my life very tough.
N  25th of Oct, 2015 by    0 Votes
I have received a warning that Somebody was checking my credit. I want this taken off my credit report. I have not applied for any credit.
The inquire address is: PO box 6497, Sioux Falls, ND 57117-6497.
Please take this inquire off my credit Report.

Thank You
Samuel J Truax
N  19th of Apr, 2016 by    0 Votes
you are on my credit report, saying I owe 1500 dollars. You need to let me know who you are. No I don't owe it, but if you think I do then prove it or take it off my report.
N  17th of Apr, 2017 by    0 Votes
I have a late payment on my credit report with them. I called and we determined that the bill had been returned in the mail. They are going to dispute the report for me. Very helpful and it only took 5 min.
A  21st of May, 2017 by    0 Votes
Sears CBNA destroyed our credit reports after paying them off with a balance transfer. They will not talk to me or my wife and charged that off..now Equifax believed them even after proving I paid it!! Time for round 2 with Equifax..ughhh...

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