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Telkom SA SOC / no service since november 2016

South Africa

My Telkom landline went dead at the beginning of November 2016. The fault was logged. Two weeks later I called to check the status of the fault and was told that they are still busy on the fault. I called again in December 2016 and was told the same thing and that my fault will be escalated. That a technician will contact me. YES DEFINITELY a BILL was sent. It was paid. At the end of December 2016 a technician called to ask if he can come to my property to fix the problem...I was unavailable so made an appointment for 04 January 2017...guess what!!! The technician never came. I called Telkom again 09 January 2017 and was told that a technician will call me...Im still waiting...

Escalation No: 928898

Ch
Jan 10, 2017

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