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Telkom / no portable phone as promised

On 29 january 2018 i did an online request for my fixed line to be moved.
This was done in march. I did not receive a free portable phone as i should have according to my telkom account.
I have made many phone calls ([protected]/1287)and visits to the telkom store at lakeside mall over the past months.
On 29 may 2018, the store manager told Michael Khumalo, a consultat in the store, he was to assist me, and get me a phone.
Michael khumalo apparently spoke to Anneli Staats "in the back office" who was supposed to arrange a phone be delivered to the store.
Again i have made numerous phone calls to [protected]. I have spoken to maxwell, pabi and to mark on more than one occasion - still no phone.

Do you have any suggestions as to where to from here.

Jo
Jun 05, 2018

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