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Teka / dead dishwashers

1 England, Dorset, United Kingdom Review updated:
Contact information:
Phone: 01235 861916

WE PURCHASED A TEKA DISHWASHER WITH OUR KITCHEN IN SEPTEMBER 2005 BY THE NOVEMBER IT HAD TO HAVE A REPLACEMENT CONTROL PANEL WE THEN HAD ARUN FOR A FEW MONTHS AND THEN THE PUMP HAD TO BE REPLACED, THEN WE HAD ANOTHER PUMP REPLACED IN TWO AND A HALF YEARS WE HAVE HAD 5 THINGS REPLACED WE ARE NOW OUT OF WARRANTY BUT TEKA SAID IF IT WAS THE PUMP THEY WOULD REPLACE IT BUT WE WOULD HAVE TO PAY THE CALL OUT CHARGE OF 69.00 WHICH WE WERE LEFT WITH NO OTHER CHOICE TO DO, THE ENGINEER CALLED ON FRIDAY HE LEFT ME WITH THE INSTRUCTIONS FOR MY HUSBAND TO PUT DISHWASHER BACK IN PLACE, WHICH WHEN HE WENT TO DO THERE WAS TWO BOLTS UNDONE AND THEN WE WENT TO USE IT AND GUESS WHAT IT DIDNT WORK, WE ARE ABSOLUELY GUTTED WE ARE STRUGGLING FINANCILY NOW AND CANNOT KEEP DOING THIS, I HAVE CONTACTED TEKA SEVERAL TIMES AND HAVE BEEN FOBBED OFF WITH SOMEONE SAYING THEY WILL RING ME BACK, WHY SHOULD THIS COMPANY GET AWAY WITH THIS, THE PRODUCT HAS BEEN FAULTY FROM THE START AND WE FEEL WE SHOULD HAVE HAD A REPLACEMENT THE FIRST TIME IT WENT WRONG PLEASE CAN YOU HELP US WITH THIS MATTER, THANKYOU

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Comments

  • Lk
      8th of Jun, 2010
    0 Votes

    Teka is the worst company EVER!!! I am trying to get my washing machine fixed, but I am making the mistake in thinking that they actually give a damn!!! In the 11 months I have had this machine it hasn't worked properly, once I even got a bill for £99 because the engineer couldn't find a fault. Luckily the second engineer did. Their products are rubbish and the service is terrible, no sorry, EVIL!!!

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