For anyone considering buying Teka products I would strongly recommend they consider another brand. 0ver 3 years ago we had quite an expensive (and we therefore thought - quality) kitchen fitted. We chose 5 Teka appliances and luckily I took out an extended warranty as so far the Dishwasher has had to be mended 3 times and finally replaced after it flooded the kitchen – resulting in an insurance claim and 6 weeks of inconvenience to replace the floor. The cooker clock broke, and the extract fan is nothing more than ornamental. But the final straw came when the fridge freezer broke and it took Teka 9 weeks - yes OVER 2 MONTHS to finally replace the appliance... after sending 5 repair men out ( 5 days pay lost as had to take off work!) . The company did not care in the slightest i have 2 young children under 4 who in the height of summer need food and milk from a working refrigerator. Their customer service was truly appalling and often downright rude with calls unreturned and totally incompetent repair men who also happily slagged off the company. Never ever would I buy from this company as the products sadly appear to be substandard and the aftercare service - even when you have a warranty - was abysmal.
The complaint has been investigated and resolved to the customer’s satisfaction.